Nicholas Fico
Bolingbrook,IL
Summary
Hardworking and punctual, works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day while having desire to take on new challenges.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Returns Coordinator/Distribution Coordinator
ScripHessco
Bolingbrook, IL
04.2022 - Current
- Collaborated with Quality Assurance team to investigate causes of defective items.
- Monitored shipment status of returned goods from customers back to vendors and suppliers.
- Provided guidance and training to new staff members on return process requirements.
- Provided support to other departments by responding to requests for return information quickly and accurately.
- Exercised safety precautions to prevent injury or damage to products and equipment.
Manager/Customer Service Manager
Pet Supplies Plus
Naperville, IL
05.2021 - 04.2022
- Monitored staff performance and addressed issues.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Delegated work to staff, setting priorities and goals.
Education
High School Diploma -
Bolingbrook High School
365 Raider Way, Bolingbrook, IL 06-2015
Associate of Applied Science - HVAC Technician/Repair
Joliet Jr. Collage
1215 Houbolt Road Joliet, IL 60431Skills
- Warehouse Operations
- Compliance Monitoring
- Shipping procedures
- Equipment Calibration
- Delivery Scheduling
- Vendor Relationship Management
- Attention to Detail
- Decision-Making
- Critical Thinking
- Materials Handling
- Materials Inspection
- Analytical Skills
- Teamwork and Collaboration
- Basic Repairs
- Task Prioritization
Certification
- EPA Universal Certification
- HVAC Employment-Ready Electrical Certification
- Currently working toward HVAC Certificate of Achievement/ A.A.S Degree HVAC
Timeline
Returns Coordinator/Distribution Coordinator
ScripHessco
04.2022 - Current
Manager/Customer Service Manager
Pet Supplies Plus
05.2021 - 04.2022
High School Diploma -
Bolingbrook High School
Associate of Applied Science - HVAC Technician/Repair
Joliet Jr. Collage
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