Summary
Overview
Work History
Education
Skills
Timeline
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Nicholas Gopaul

7 Church Street, Marlborough,Massachusetts

Summary

Dynamic professional with a background in retail management and appointment setting, coupled with a degree in International Business and Marketing. Proven success in exceeding sales targets and driving customer engagement. Passionate about the pharmaceutical, medical, and health and wellness industry, eager to leverage diverse skills and industry knowledge to contribute meaningfully to a progressive organization. Strong adaptability, strategic thinking, and problem-solving abilities.

Overview

8
8
years of professional experience

Work History

Store Manager

GNC
Natick, MA
06.2023 - Current
  • Results-driven Store Manager with success in the health and wellness industry.
  • Experienced in leading high-performing teams and achieving exceptional sales results.
  • Proficient in strategic planning, inventory management, and effective marketing strategies.
  • Skilled in delivering outstanding customer service and building strong customer relationships.
  • Successfully turned around a recovering store, improving sales performance.
  • Committed to fostering a positive work environment and boosting employee morale.
  • Expertise in surpassing business goals and delivering exceptional results.
  • Highly skilled in optimizing store operations for effectivity and profitability.

Sales Associate

GNC
, MA
03.2020 - 06.2023
  • Highly motivated Sales Associate with a passion for health and wellness.
  • Proven ability to engage customers, provide personalized recommendations, and close sales.
  • Demonstrated expertise in product knowledge and effective communication of health and wellness benefits.
  • Dedicated to exceptional customer service and building long-term client relationships.
  • Adept at collaborating with team members to achieve sales targets and create a positive in-store experience.
  • Committed to staying updated on industry trends and enhancing selling skills.
  • Strong track record of driving revenue growth and exceeding sales goals.
  • Skilled in maintaining a clean and organized sales floor for a welcoming shopping environment.

Appointment Setter

Ajax Development
Marlborough, MA
10.2023 - Current
  • Scheduled and confirmed appointments.
  • Made phone calls and sent emails to establish leads.
  • Recorded information from potential customers regarding specific product or service needs.
  • Provided exceptional customer service through effective telephone communication and follow-ups.
  • Provided information regarding services and policies.

Summer Intern

FJ Auto Sales LTD
Claxton Bay, Trinidad
06.2016 - 08.2022
  • Customer-focused professional with a strong automotive sales background.
  • Skilled in building rapport and understanding customer needs for tailored solutions.
  • Expertise in vehicle demonstrations, negotiations, and ensuring a seamless buying experience.
  • Committed to exceptional customer service and achieving sales.

Education

Bachelor's Degree - International Business, Marketing

Framingham State University
05.2023

ORAQ Regulatory Affairs Training Program

Duke University
Durham, NC

High School Diploma -

Advanced Math & Science Academy
05.2019

Skills

  • Sales Development
  • Outbound Calling
  • Lead Generation
  • Client Service
  • Customer Service
  • Natural Script Reading
  • Calendar Management
  • Overcoming Objections
  • Competent Computer Skills (knowledge in Word, Slides, Excel, and Photoshop)
  • Novice Understanding in International Trade
  • Problem Solving
  • Critical Thinking
  • Adaptability & Flexibility
  • Novice in Data Analysis (Weekly POS Reports)

Timeline

Appointment Setter

Ajax Development
10.2023 - Current

Store Manager

GNC
06.2023 - Current

Sales Associate

GNC
03.2020 - 06.2023

Summer Intern

FJ Auto Sales LTD
06.2016 - 08.2022

Bachelor's Degree - International Business, Marketing

Framingham State University

ORAQ Regulatory Affairs Training Program

Duke University

High School Diploma -

Advanced Math & Science Academy

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