Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Nicholas Gouge

Valdosta,GA

Summary

Motivated Leader, enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.

Overview

3
3
years of professional experience

Work History

Shift Leader

Resturant
Valdosta, GA
09.2020 - Current
  • Assisted in training new employees on shift operations.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Resolved customer complaints promptly and professionally.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Checked orders for quality and completeness.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Mentored and coached staff by giving employees suggestions and feedback to improve job performance.

Education

High School Diploma -

Highschool
Valdosta
05-2022

Skills

  • Customer Service Management
  • Operations Support
  • Production Scheduling
  • Production Reporting

Accomplishments

  • Received multiple raises based on performance.

Affiliations

  • Fulltime college student.

Timeline

Shift Leader

Resturant
09.2020 - Current

High School Diploma -

Highschool

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Nicholas Gouge