Summary
Overview
Work History
Education
Skills
Timeline
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Nicholas Gravolet

Covington,LA

Summary

Proven leader with a track record of enhancing team performance and guest satisfaction. Excelled in multitasking and guest engagement, fostering strong relationships and efficient workflows. Skilled in Microsoft Office and adept at time management, consistently delivering quality service while managing inventory and training staff to uphold quality standards.

Overview

9
9
years of professional experience

Work History

Server

Pizza Man of Covington
09.2019 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Server

Columbia Street Seafood
07.2017 - 09.2019
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Performed full inventory counts every seven days.
  • Optimized storage space utilization by regularly assessing layout effectiveness and making necessary adjustments as needed.

Shift Manager

Smoothie King
06.2015 - 07.2017
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.

Education

Southeastern Louisiana University
Hammond, LA
08.2017 -

High School Diploma -

Covington High School
Covington, LA
05.2017

Skills

    Strong Work Ethic

    Time Management

    Guest Engagement

    Cleanliness standards

    Supply Restocking

    Quality Control

    Microsoft Office

    Strong Team Building

Timeline

Server

Pizza Man of Covington
09.2019 - Current

Southeastern Louisiana University
08.2017 -

Server

Columbia Street Seafood
07.2017 - 09.2019

Shift Manager

Smoothie King
06.2015 - 07.2017

High School Diploma -

Covington High School

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Nicholas Gravolet