- I like working with my hands and fixing things
- I enjoy helping others and giving back to the community
- I like listening to music on my free time or while studying
- I enjoy working out at the Gym
- I enjoy hobbies that combine physical activity with outdoor exploration
Nicholas Guanci
East Hanover
Summary
Dynamic sales associate with proven expertise at Rix's Pool and Spa, excelling in customer service and cash handling. Recognized for enhancing customer loyalty and increasing sales revenue through effective needs assessment and problem-solving. Strong team player adept at inventory tracking and maintaining a visually appealing store environment.
Overview
7
7
years of professional experience
Work History
Sales Associate
Rix's Pool and Spa
05.2023 - 04.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Skate Guard
Florham Park Roller Rink
05.2018 - 08.2022
- Facilitated special events, such as birthday parties or group outings, ensuring guests enjoyed a memorable experience at the rink.
- Developed strong rapport with customers, addressing their concerns professionally and providing helpful guidance when needed.
- Inspected rink equipment before and after each shift and logged discrepancies.
- Assisted in shutdown of skating rink and managed set up for next day use.
- Worked with coworkers to supervise rink, splitting tasks and sharing responsibilities.
- Enhanced customer experience by ensuring a safe and enjoyable skating environment.
- Oversaw refreshments counter, selling food items to customers and maintaining sufficient stock of products and supplies to meet expected needs.
- Assisted in the smooth operation of public skating sessions, facilitating a positive atmosphere for diverse groups of patrons.
- Swept and completed minor upkeep by removing debris from rink and maintaining rink floor.
- Managed large crowds effectively during busy periods, utilizing strong communication and teamwork skills to maintain a safe environment for all guests.
Education
Associate of Applied Science - Information Technology
County College of Morris
Randolph Township, NJ05-2025
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Store opening and closing
- Inventory tracking
- Money handling
- POS system operation
- Customer needs assessment
- Product sales
Interests
Timeline
Sales Associate
Rix's Pool and Spa
05.2023 - 04.2025
Skate Guard
Florham Park Roller Rink
05.2018 - 08.2022
Associate of Applied Science - Information Technology
County College of Morris
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