Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicholas Helmintaler

Surprise,AZ

Summary

Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.

Overview

8
8
years of professional experience
1
1
Certification

Work History

General Manager

Padre Murphy's
Glendale, AZ
05.2020 - Current
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Monitored customer feedback to ensure satisfaction with menu items and services provided.
  • Responded promptly to customer complaints or issues related to the restaurant's services or products.
  • Managed cash flow by setting budgets for expenses such as labor cost, food cost, ensuring timely payment of bills and taxes as well as monitoring accounts receivable and payable records .
  • Made weekly employee schedules, assigned work tasks and regularly checked quality and productivity of team members.

Sales Representative

Frito-Lay
Phoenix , AZ
08.2016 - 04.2020
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Maintained accurate records of deliveries, including invoices, payments and inventory.
  • Performed daily pre-trip inspections on assigned vehicles.
  • Adhered to all safety regulations while driving and loading and unloading products.
  • Reviewed monthly performance against targets set by management team.
  • Recommended changes in products and services based on customer feedback.
  • Delivered products to customers in a timely and safe manner.
  • Established and maintained proper high-traffic displays, resulting in increased sales.

Education

Electro-Mechanical Techonologies -

Refrigeration School Inc
Phoenix, AZ
10-2024

Skills

  • Quality Management
  • Workflow Planning
  • Business Development
  • Customer Retention
  • Service Quality Improvement
  • Time Management
  • Team Leadership
  • Relationship Building
  • Adaptable

Certification

  • Low GWP Refrigerant Safety: Flammable & Mildly Flammable Refrigerants
  • EPA Section 609

Timeline

General Manager

Padre Murphy's
05.2020 - Current

Sales Representative

Frito-Lay
08.2016 - 04.2020

Electro-Mechanical Techonologies -

Refrigeration School Inc

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Nicholas Helmintaler