Nicholas Henderson
San Antonio,TX
Summary
Retail sales professional experienced in customer engagement and task prioritization. Offers skills in written and verbal communication, knowledge of customer service tactics and background in latest merchandise trends. Looking to put knowledge and abilities to good use in sales-oriented position focused on selling products and services. Experienced professional focused on meeting or exceeding objectives seeking a salesman position.
Overview
6
6
years of professional experience
Work History
Team Member
Advance Auto Parts
Spring Branch, TX
05.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
State Inspector
Official Inspection Station
San Antonio, TX
09.2022 - 05.2024
- Followed standard operating procedures for inspections and tests.
- Recorded inspection and test results on data sheets.
- Trained other workers in inspection and testing procedures.
- Operated and maintained testing equipment.
Assistant Manager
Valvoline
San Antonio, TX
07.2020 - 09.2022
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Certified Technician
Take 5 Oil Change
07.2019 - 07.2020
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
- Kept shop areas neat, clean and free of safety hazards.
Cashier
Wendys Restaurant
09.2018 - 07.2019
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
Associate of Applied Science - Mechanical Engineering
San Antonio College
San Antonio, TX05.2025
Skills
- Customer Relations
- Sales
- Management
- Retail
- Mechanical knowledge
- Technical knowledge
Accomplishments
- Successfully able to close multiple deals in a short manner and hit sales targets
Timeline
Team Member
Advance Auto Parts
05.2024 - Current
State Inspector
Official Inspection Station
09.2022 - 05.2024
Assistant Manager
Valvoline
07.2020 - 09.2022
Certified Technician
Take 5 Oil Change
07.2019 - 07.2020
Cashier
Wendys Restaurant
09.2018 - 07.2019
Associate of Applied Science - Mechanical Engineering
San Antonio College