Nicholas Henry
Inwood,New York
Summary
Dedicated professional with strong customer service skills and a commitment to team support. Experienced in conflict resolution and staff training, ready to contribute to a positive work environment. . Strengths include active listening, empathy, problem-solving skills and ability to handle difficult situations effectively.
Overview
2
2
years of professional experience
Work History
Service Advocate
Target
Levittown, New York
09.2024 - 01.2025
- Assisted customers regularly to address inquiries and resolve issues.
- Trained and led coworkers, fostering skill development and team cohesion.
- Collaborated with colleagues to promote a positive work environment.
- Excelled across multiple departments, demonstrating versatility and adaptability.
- Provided support to coworkers by completing tasks after hours when needed.
Summer Camp Supervisor
Town Of Oyster Bay
Massapequa, New York
06.2023 - 08.2024
- Supervised daily camp activities and ensured participant engagement.
- Trained new staff on safety protocols and camp procedures for smooth operations.
- Coordinated transportation arrangements for field trips or special events.
- Coordinated staff schedules and maintained effective communication with team members.
- Helped out by sending out mailings, answering phones and monitoring.
Education
Some College (No Degree) - Psychology
SUNY, Farmingdale
Farmingdale, NYSkills
- Customer service
- Team leadership
- Effective communication
- Conflict resolution
- Staff training
- Event coordination
- Adaptability to change
- Active listening
- Multitasking and prioritization
Languages
Spanish
Professional
Timeline
Service Advocate
Target
09.2024 - 01.2025
Summer Camp Supervisor
Town Of Oyster Bay
06.2023 - 08.2024
Some College (No Degree) - Psychology
SUNY, Farmingdale