Nicholas Incollingo
Glenmoore,PA
Summary
Dependable Server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
3
3
years of professional experience
Work History
Server
The Social
02.2022 - 01.2024
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Team Member
Dairy Queen
09.2020 - 05.2022
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Conducted regular reviews of operations and identified areas for improvement.
- Developed strong cooperative relationships with coworkers and managers.
- Educated staff on organizational mission and goals to help employees achieve success.
Education
No Degree - Marketing
Bloomsburg University of Pennsylvania
Bloomsburg, PA05.2026
High School Diploma -
Downingtown High School
Downingtown, PA06.2022
Skills
- Menu presentation
- Courteous Phone Demeanor
- Item promotion
- Age Verification
- Staff Training
- Conflict and Complaint Resolution
- Adaptable and Flexible
Timeline
Server
The Social
02.2022 - 01.2024
Team Member
Dairy Queen
09.2020 - 05.2022
No Degree - Marketing
Bloomsburg University of Pennsylvania
High School Diploma -
Downingtown High School
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