Nicholas Johnston
Cleburne,Texas
Summary
Reliable and upbeat Salesman successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
19
19
years of professional experience
Work History
Sales/Design Consultant
Love That Door
09.2021 - Current
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Developed strong rapport with customers and created positive impression of business.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Production Manager/Sales
StormGuard Roofing and Construxction
09.2023 - 05.2024
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
Owner/Sales
NB Roofing And Construction
03.2010 - 01.2018
- Discovered areas of improvement by generating quarterly operational and sales reports.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
- Evaluated suppliers to maintain cost controls and improve operations.
Owner/Sales
Stephens Roofing & Construction
02.2006 - 05.2010
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Managed day-to-day business operations.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
- Evaluated suppliers to maintain cost controls and improve operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Prepared annual budgets with controls to prevent overages.
- Established foundational processes for business operations.
Education
GED -
Granbury High School
Granbury, TX09.2000
Skills
- Effective Customer Communication
- Sales Pipeline
- Special Events
- Customer Retention
- Customer Support
- Contract Preparation
- Lead Generation
- Delivery Arrangements
- Positive Customer Engagement
- Service Contracts
- Team Cooperation
- Building Customer Loyalty
- Effective negotiation
- Sales pipeline
- Problem-solving abilities
- Multitasking Abilities
- Store operations
- Product presentation
- Professionalism
- Sales Forecasting
Timeline
Production Manager/Sales
StormGuard Roofing and Construxction
09.2023 - 05.2024
Sales/Design Consultant
Love That Door
09.2021 - Current
Owner/Sales
NB Roofing And Construction
03.2010 - 01.2018
Owner/Sales
Stephens Roofing & Construction
02.2006 - 05.2010
GED -
Granbury High School
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