Summary
Overview
Work History
Education
Skills
Timeline
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Nicholas LaConte

Surprise,AZ

Summary

Highly motivated professional with eight years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed sales and organizational goals.

Overview

16
16
years of professional experience

Work History

Owner

Metro by T-Mobile
Mesa/Phoenix, AZ
09.2023 - Current
  • Manage daily operations of business, including hiring and training staff, inventory management and scheduling.
  • Develop strategic plans to increase profitability and efficiency.
  • Oversee budgeting and financial management.
  • Implement quality assurance processes to ensure product excellence.
  • Provide direction and guidance to employees.
  • Monitor performance of personnel against goals set forth by the company.
  • Oversee staff hiring, initiating new training and scheduled processes to streamline operations.

Owner

Nice Dreams CBD
Surprise, AZ
01.2019 - Current
  • Manage daily operations of business, client accounts, inventory management, social media.
  • Develop strategic plans to increase profitability and efficiency.
  • Establish relationships with new clients, while maintaining existing customer base
  • Develop graphics, logos and layouts for product illustrations, company logos, labels, marketing material and websites.
  • Design print materials such as brochures, catalogs, flyers and posters for marketing campaigns.
  • Set up the photographic environment/lighting to capture product images with digital cameras for use in catalogs, and other ad material.
  • Edit and Retouch photos to remove blemishes or imperfections, optimize color, brightness, contrast, clarity, and other factors.

Owner

RBF Skincare
Surprise, AZ
04.2016 - Current
  • Manage daily operations of business, client accounts, inventory management, social media.
  • Develop strategic plans to increase profitability and efficiency.
  • Establish relationships with new clients, while maintaining existing customer base.
  • Organize trade shows and other events as a means of increasing visibility in the marketplace.
  • Develop graphics, logos and layouts for product illustrations, company logos, labels, marketing material and websites.
  • Set up the photographic environment/lighting and captured product images with digital cameras for use in catalogs, and other ad material.
  • Edit and Retouch photos to remove blemishes or imperfections, optimize color, brightness, contrast, clarity, and other factors.

Sales Agent

Uhaul Moving And Storage
Phoenix, AZ
10.2013 - 02.2018
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Identified opportunities for cross-selling additional products and services.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Developed relationships with customers by providing excellent customer service.

Sales/Consumer Phone Banker

Wells Fargo & Company
Phoenix, AZ
03.2008 - 07.2012
  • Answered incoming calls from customers, providing customer service and resolving customer inquiries.
  • Assisted customers with account transfers, balance inquiries, and other banking transactions.
  • Identified customer needs and referred them to appropriate departments or resources for further assistance.
  • Account reviews and sales of additional plans and services.
  • Ensured compliance with applicable laws, regulations, policies and procedures related to banking services.
  • Verified customer identity according to bank policy prior to processing any transaction requests.
  • Facilitated exceptional customer service by meeting customer needs and recommending products to promote financial success.

Education

GED -

Maricopa Community Colleges - Glendale Community College
Glendale, AZ
06-2007

Some College (No Degree) - Film Production

Maricopa Community Colleges - Glendale Community College
Glendale, AZ

Skills

  • Business Management
  • Product branding
  • Creative Consultant
  • Administrative Oversight
  • Sales Management/Leadership
  • Relationship Building
  • Staff Management
  • Hiring and staffing
  • Data Collection
  • Client Relations

Timeline

Owner

Metro by T-Mobile
09.2023 - Current

Owner

Nice Dreams CBD
01.2019 - Current

Owner

RBF Skincare
04.2016 - Current

Sales Agent

Uhaul Moving And Storage
10.2013 - 02.2018

Sales/Consumer Phone Banker

Wells Fargo & Company
03.2008 - 07.2012

GED -

Maricopa Community Colleges - Glendale Community College

Some College (No Degree) - Film Production

Maricopa Community Colleges - Glendale Community College

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Nicholas LaConte