Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Ladd

Fairport,NY

Summary

Dedicated sales associate with expertise in customer service and problem-solving. Proven ability to educate customers and resolve inquiries, driving satisfaction and loyalty.

Overview

8
8
years of professional experience

Work History

Sales Associate

Goodyear Tire & Rubber
Rochester, NY
08.2021 - Current
  • Assisted customers in selecting appropriate tires based on vehicle requirements and driving conditions.
  • Processed sales transactions efficiently using point-of-sale systems to ensure accurate billing.
  • Maintained organized displays and inventory to enhance product visibility and customer access.
  • Educated customers on tire maintenance and safety features, promoting informed purchasing decisions.
  • Conducted regular inventory checks to ensure stock availability and minimize discrepancies.
  • Trained new staff on sales techniques and product knowledge, fostering a knowledgeable team environment.
  • Resolved customer inquiries and complaints promptly, ensuring high levels of satisfaction and loyalty.

Maintenance Technician

Goodyear Tire & Rubber
Rochester, NY
09.2019 - 08.2021
  • Conducted routine inspections and preventive maintenance on machinery and equipment.
  • Diagnosed mechanical issues and performed timely repairs to minimize downtime.
  • Collaborated with team members to implement process improvements in maintenance workflows.
  • Developed and maintained documentation for maintenance procedures and equipment specifications.

Line Cook

McDonald's
Rochester, NY
01.2018 - 09.2019
  • Prepared and cooked menu items according to established recipes and standards
  • Operated kitchen equipment efficiently to ensure timely food preparation
  • Maintained cleanliness and organization of workstations and kitchen areas
  • Collaborated with team members to optimize workflow during peak hours

Education

High School Diploma -

Wayland-Cohocton High School
Wayland, NY

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Exceptional customer service
  • Relationship building

Timeline

Sales Associate

Goodyear Tire & Rubber
08.2021 - Current

Maintenance Technician

Goodyear Tire & Rubber
09.2019 - 08.2021

Line Cook

McDonald's
01.2018 - 09.2019

High School Diploma -

Wayland-Cohocton High School