Dedicated sales associate with expertise in customer service and problem-solving. Proven ability to educate customers and resolve inquiries, driving satisfaction and loyalty.
Overview
8
8
years of professional experience
Work History
Sales Associate
Goodyear Tire & Rubber
Rochester, NY
08.2021 - Current
Assisted customers in selecting appropriate tires based on vehicle requirements and driving conditions.
Processed sales transactions efficiently using point-of-sale systems to ensure accurate billing.
Maintained organized displays and inventory to enhance product visibility and customer access.
Educated customers on tire maintenance and safety features, promoting informed purchasing decisions.
Conducted regular inventory checks to ensure stock availability and minimize discrepancies.
Trained new staff on sales techniques and product knowledge, fostering a knowledgeable team environment.
Resolved customer inquiries and complaints promptly, ensuring high levels of satisfaction and loyalty.
Maintenance Technician
Goodyear Tire & Rubber
Rochester, NY
09.2019 - 08.2021
Conducted routine inspections and preventive maintenance on machinery and equipment.
Diagnosed mechanical issues and performed timely repairs to minimize downtime.
Collaborated with team members to implement process improvements in maintenance workflows.
Developed and maintained documentation for maintenance procedures and equipment specifications.
Line Cook
McDonald's
Rochester, NY
01.2018 - 09.2019
Prepared and cooked menu items according to established recipes and standards
Operated kitchen equipment efficiently to ensure timely food preparation
Maintained cleanliness and organization of workstations and kitchen areas
Collaborated with team members to optimize workflow during peak hours