Summary
Overview
Work History
Education
Skills
Timeline
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Nicholas McKay

Glen Mills,Pennsylvania

Summary

Dynamic professional with a proven track record at McKay Janitorial Service, excelling in staff training and hard work. Adept at enhancing customer service and operational efficiency, I implemented inventory systems that reduced waste and improved productivity. Strong problem-solving abilities and a commitment to teamwork drive my success in fast-paced environments.

Overview

17
17
years of professional experience

Work History

Manager on Duty

Mckay Janitorial Service
Glen Mills, PA
05.2009 - Current
  • Trained and mentored staff on efficient cleaning techniques and equipment usage.
  • Implemented inventory management systems to optimize supply usage and reduce waste.

Team Captain

Premier Movers LLC
Devon, PA
05.2021 - 02.2026
  • Led team in executing efficient moving operations, ensuring timely delivery of client possessions.
  • Trained new staff on safety protocols, tips, and operational procedures to enhance service quality while maintaining my own habits during moves.
  • Implemented process improvements that reduced loading times, prevented accidents, and increased overall productivity with my crew.

Busser, Dish Washer, + Food Runner

La Porta Ristorante & Wine Bar
Glen Mills, PA
05.2017 - 04.2020
  • Ensured cleanliness and organization of dining areas to enhance guest experience.
  • Assisted servers by promptly clearing and resetting tables during peak service times.
  • Collaborated with kitchen staff to maintain efficient workflow and timely service delivery.
  • Monitored inventory of utensils and supplies, reporting shortages to management for prompt restocking.

Education

Bachelor of Science - Finance

West Chester University of Pennsylvania
West Chester, PA
05-2026

Skills

  • Customer service focus
  • Staff training and development
  • Strategic planning
  • Teamwork and collaboration
  • Customer relationship management
  • Sales and Marketing
  • Problem-solving abilities

Timeline

Team Captain

Premier Movers LLC
05.2021 - 02.2026

Busser, Dish Washer, + Food Runner

La Porta Ristorante & Wine Bar
05.2017 - 04.2020

Manager on Duty

Mckay Janitorial Service
05.2009 - Current

Bachelor of Science - Finance

West Chester University of Pennsylvania