Nicholas McKay
Glen Mills,Pennsylvania
Summary
Dynamic professional with a proven track record at McKay Janitorial Service, excelling in staff training and hard work. Adept at enhancing customer service and operational efficiency, I implemented inventory systems that reduced waste and improved productivity. Strong problem-solving abilities and a commitment to teamwork drive my success in fast-paced environments.
Overview
17
17
years of professional experience
Work History
Manager on Duty
Mckay Janitorial Service
Glen Mills, PA
05.2009 - Current
- Trained and mentored staff on efficient cleaning techniques and equipment usage.
- Implemented inventory management systems to optimize supply usage and reduce waste.
Team Captain
Premier Movers LLC
Devon, PA
05.2021 - 02.2026
- Led team in executing efficient moving operations, ensuring timely delivery of client possessions.
- Trained new staff on safety protocols, tips, and operational procedures to enhance service quality while maintaining my own habits during moves.
- Implemented process improvements that reduced loading times, prevented accidents, and increased overall productivity with my crew.
Busser, Dish Washer, + Food Runner
La Porta Ristorante & Wine Bar
Glen Mills, PA
05.2017 - 04.2020
- Ensured cleanliness and organization of dining areas to enhance guest experience.
- Assisted servers by promptly clearing and resetting tables during peak service times.
- Collaborated with kitchen staff to maintain efficient workflow and timely service delivery.
- Monitored inventory of utensils and supplies, reporting shortages to management for prompt restocking.
Education
Bachelor of Science - Finance
West Chester University of Pennsylvania
West Chester, PA05-2026
Skills
- Customer service focus
- Staff training and development
- Strategic planning
- Teamwork and collaboration
- Customer relationship management
- Sales and Marketing
- Problem-solving abilities
Timeline
Team Captain
Premier Movers LLC
05.2021 - 02.2026
Busser, Dish Washer, + Food Runner
La Porta Ristorante & Wine Bar
05.2017 - 04.2020
Manager on Duty
Mckay Janitorial Service
05.2009 - Current
Bachelor of Science - Finance
West Chester University of Pennsylvania