Summary
Overview
Work History
Education
Skills
Awards
Websites
Timeline
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Nicholas Michels

San Bruno,CA

Summary

I am a dedicated and results-oriented sales professional with a proven track record of driving sales growth and fostering long-term client relationships. I have held diverse positions throughout my career that showcase my commitment to providing exceptional service to others. I possess a high level of adaptability and a strong eagerness to embrace new challenges in my career. I have a strong passion to connect with others, and am enthusiastic about leveraging new technologies to enhance clients' businesses through effective strategies.

Overview

12
12
years of professional experience

Work History

Executive Account Manager, Learning Technology Representative

McGraw-Hill Higher Education
07.2022 - Current
  • Managed a base revenue of 3 million dollars in Higher Education at 8 universities and colleges throughout the Bay Area.
  • Increased base revenue from the year over year by 15% (Highest in Northern CA) with over 1,000 customers through market research and analysis.
  • 100% revenue growth after the first year at the largest enterprise stakeholder account w/ SAAS.
  • Partnered with customer success, and product teams as SMEs to drive new adoptions and support existing client's needs.
  • Organized and presented at events in order to promote targeted products and services to prospective clients.

Supervisor/Instructional Coach

University of San Francisco
08.2020 - Current
  • Supervise Higher Education student-teachers with 100% passing rate and job placement in their respective school districts
  • Mentor instructors on contemporary learning theories and instructional design, including Project-Based Learning, Constructivist Learning Theory, Active Learning, and the Flipped Classroom
  • Used Subject Matter Expertise on a variety of LMS's and software to tailor recommendations, troubleshoot issues, and offer strategic guidance with candidate's success and satisfaction.

Math Instructor, Curriculum/Content Designer, Statistics Team Lead

Sacred Heart Cathedral Prep
08.2014 - Current
  • Leveraged expertise in instructional design and delivery to develop tailored educational resources for audiences across various platforms, including virtual sessions, instructor-led training, and eLearning modules
  • Introduced innovative approaches such as video tutorials and gamification to enhance student learning outcomes and foster a collaborative learning environment
  • Spearheaded the integration of an adaptive Artificial Intelligence e-learning program, enabling students to track their progress, master over 750 skills, and achieve proficiency in more than 3000 skills, thereby maximizing their investment in our products/services
  • Implemented effective strategies to boost student engagement and participation rates, utilizing Learning Management System (LMS) platforms to facilitate content review and assessments, resulting in a seamless and efficient learning experience.

Math Instructor, Curriculum/Content Designer, Instructor Trainer

Menlo-Atherton High School
08.2012 - 06.2014
  • Designed and delivered curriculum for students from a variety of socio-economic, cultural, and academic backgrounds
  • Successfully trained, and mentored adult teacher candidates in Higher Education, with 100% job placement.
  • Introduced a variety of digital SAAS tools to find an appropriate match for the candidates needs in order to efficiently analyze student data and be quick to respond.

Education

Master of Arts - Education (Single Subject Credential-Mathematics)

University of San Francisco
01.2011

Bachelor of Arts - Ethnomusicology/Jazz Studies (Guitar)

University of California-Los Angeles
01.2006

Skills

Hard Skills: SalesForce, Tableau, LMS's, SalesLoft, Microsoft Suite, Teams, SIMnet, Connect, ALEKS

Soft Skills: Highly Analytical/Mathematical, Quick Learner, Customer-focused, High-Level Integrity, Relationship Builder, Seasoned Presenter

Awards

  • 2024 Top CA Sales Rep for AI adaptive product ALEKS
  • 2024 Top Rep for Enterprise sales growth in CA.
  • 2023 Four-time National Sales Rep of the Month.
  • 2023 #1 U.S. sales rep for Sharpen, Apple Store's "Top New App List".

Timeline

Executive Account Manager, Learning Technology Representative

McGraw-Hill Higher Education
07.2022 - Current

Supervisor/Instructional Coach

University of San Francisco
08.2020 - Current

Math Instructor, Curriculum/Content Designer, Statistics Team Lead

Sacred Heart Cathedral Prep
08.2014 - Current

Math Instructor, Curriculum/Content Designer, Instructor Trainer

Menlo-Atherton High School
08.2012 - 06.2014

Master of Arts - Education (Single Subject Credential-Mathematics)

University of San Francisco

Bachelor of Arts - Ethnomusicology/Jazz Studies (Guitar)

University of California-Los Angeles

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