Nicholas Mucci
Big Bear City,CA
Summary
Driven Pharmacy Technician with 6 years of experience and success in working within fast-paced retail pharmacy setting. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Im also a New Graduate Nurse with a Bachelors of Science in Nursing from Azusa Pacific University. I Collaborated with patients and family to offer theory-based nursing care and coordinated care delivery with members of interdisciplinary team. I am looking forward to progressing in my skills and patient centered care through gaining experience with your team.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreens
10.2017 - 03.2023
- Entered and processed patients' prescriptions into internal system.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Counted, measured and compounded medications following standard procedures.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Collected co-payments or full payments from customers.
- Counted and labeled prescriptions with correct item and quantity.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Clerk
Stater Bros
09.2016 - 10.2017
- Removed trash, swept, and mopped floors for professional appearance.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Pleasantly greeted customers and provided prompt and courteous service.
- Retrieved items for customers and verified prices.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Addressed customer complaints and concerns, providing mutually beneficial solutions.
Education
Pharmacy Technician
Penn Foster Career School
Scranton, PA05.2018
Associate of Science - Math And Science
Victor Valley College
Victorville, CA01.2022
Bachelor of Science - Nursing
Azusa Pacific University
Victorville, CA05.2024
Skills
- Drug Inventory Control
- Insurance Verification
- Workflow Optimization
- Insurance Billing
- Intravenous admixture preparation
- Medication Therapy Management
- Updating medication histories
- Aseptic Techniques
- Operations Support
- Problem-solving skills
- Confidentiality and HIPAA
- Medication Dispensing
References
Jennifer Rheaume (Nursing Instructor)- jrheaume@apu.edu - 951-733-0971
Summer Gibson (Nursing Instructor)- Sgibson@apu.edu - 909-800-0445
Charles Quillen (Walgreens store manager)- 909-866-1076
Stephanie Duggan (Walgreens pharmacy manager)- sduggan@westernu.edu- 909-362-4215
Johnny Zhou (Pharmacist/coworker)- jzhou101@gmail.com- 626-262-1120
Certification
- Basic Life Support Certified by AHS
- NIHSS Certified by AHS
- PTCB Certified/ Pharmacy Technician certification #30155095
- California pharmacy technician license TCH #169847
- California Registered Nurse License #95384250
Timeline
Pharmacy Technician
Walgreens
10.2017 - 03.2023
Clerk
Stater Bros
09.2016 - 10.2017
Pharmacy Technician
Penn Foster Career School
Associate of Science - Math And Science
Victor Valley College
Bachelor of Science - Nursing
Azusa Pacific University
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