NICHOLAS PANIAGUA
Bayville
Summary
Motivated professional with expertise in healthcare sales and patient education. Strong track record in guiding patients through treatment plans, enhancing communication between providers and patients, and resolving inquiries to elevate satisfaction. Aiming to leverage skills in relationship management to drive patient engagement and improve outcomes in a healthcare environment.
Overview
7
7
years of professional experience
Work History
Patient Liaison
Adapt Health
New York
05.2025 - Current
- Guided patients in comprehending treatment plans and effective usage of medical equipment.
- Coordinated communication between healthcare providers and patients to enhance understanding and engagement.
- Educated patients on insurance options and financial assistance programs.
- Collaborated with clinical staff to ensure seamless patient care transitions.
- Resolved patient inquiries and issues promptly to improve overall patient satisfaction.
- Maintained accurate patient records in compliance with healthcare regulations.
Sports Anchor/Reporter/MMJ
KCWY News Station
Casper
10.2022 - 10.2024
- Conducted on-camera reporting, interviews, and commentary, engaging a broad audience.
- Wrote and produced engaging sports packages for newscasts, incorporating highlights and analysis to enhance viewer experience.
- Developed sports stories and segments for daily newscasts, strengthening client relationships and driving customer satisfaction.
- Managed digital content to boost viewer engagement and extend outreach across platforms.
- Delivered compelling presentations, improving viewer retention and strengthening brand credibility.
- Established relationships with clients, advertisers, and stakeholders to maintain business partnerships.
- Communicated product benefits and service details to potential customers, improving engagement.
- Assisted with marketing strategies to increase customer reach and boost sales growth.
- Processed client information efficiently, ensuring accuracy in documentation and follow-ups.
- Strong ability to collaborate with teams and work independently to drive sales growth and improve client satisfaction.
- Looking to leverage communication expertise and problem-solving abilities in a healthcare sales environment.
Sports Commentator/Engineer Intern
WCWP Radio Station
Brookville
08.2019 - 10.2022
- Delivered live broadcasting and commentary, showcasing effective communication skills to engage audience.
- Coordinated interviews and fostered relationships with contacts, contributing to dynamic programming.
- Facilitated production logistics to ensure seamless event operations and enhance viewer experience.
Education
Bachelor of Arts - Communications and Broadcasting
LONG ISLAND UNIVERSITY POST
Brookville, NYSkills
- Patient Communication
- Healthcare Navigation
- Health record management
- Patient Assessment
- Interviewing Skills
- Data analysis
- Web Production
- Public Speaking
- Relationship building
Timeline
Patient Liaison
Adapt Health
05.2025 - Current
Sports Anchor/Reporter/MMJ
KCWY News Station
10.2022 - 10.2024
Sports Commentator/Engineer Intern
WCWP Radio Station
08.2019 - 10.2022
Bachelor of Arts - Communications and Broadcasting
LONG ISLAND UNIVERSITY POST