Experienced Senior Manager with a strong background in physical security and life safety operations. Proven track record in leading cross-functional teams to enhance multiple physical security protocols, manage complex budgets effectively, and implement comprehensive training programs. Demonstrates a commitment to continuous improvement and operational excellence in fast-paced growing environments.
Overview
13
13
years of professional experience
Work History
Physical Security Senior Manager
InnovAge - CO
01.2022 - Current
Oversee and manage the 24/7 enterprise wide physical security operations of InnovAge including all guard force (employees and contractors), executive protection, badging, risk assessments, threat intelligence, reporting, exploration, design, implementation, retention, replacement and construction of all physical security systems projects
Implement, develop, and oversee all physical security-related policies and procedures; distribute and conduct company-wide in-person and virtual training
Develop, maintain (including presenting up-to-date expenditures), reassess and predict current and future multi-million dollar cap-ex, DE NoVo, operational budgets within three percent annual allotment
Explore, develop, and maintain all physical security-related vendor relations relating to guard force, emerging technology, ongoing maintenance, new build installations, and capex projects enterprise-wide
Act as the lead Safety and Security representative for all mergers and acquisitions, including all site visits, exploratory regions, and confidential requests
Assist and have a lead role within the enterprise-wide Hazard Surveillance team, assisting and building quarterly audits of every location company-wide
Developed, maintained, and presented a national training and monitoring program for workplace violence and active killer response
Back up and fill in, as necessary, to the Director of Safety and Security, requiring competency in workplace safety, OSHA, emergency preparedness standards, all physical security-related policy, procedure, and operations, and communicate to executive leadership in a confidential, accurate, and timely manner
Coordinated with internal departments to ensure successful execution of projects according to timeline and budget constraints.
Physical Security Manager
Salus Management, InnovAge
, CO
07.2021 - 01.2022
Manage the daily physical security operations and projects of the nationwide physical security guard force and executive protection team.
Assist the Director of Safety and Security with operating, supervising, managing, and implementing physical security policies, operating procedures, and personnel
On call 24/7 to respond to all safety and security-related incidents, being the point of contact and lead for incidents
Manage and develop all new and ongoing physical security-related projects, installations, contracts, vendors, and relations with both private and government entities.
Accurately report security-related incidents and concerns to the proper client executives.
Complete physical security risk assessments on all current and future properties.
Develop and present physical security training and related material to the client and client employees.
Maintain records related to the use of physical security systems, such as access logs.
Assist the Director of Safety and Security in any other duties assigned to the safety and security program.
Lead Agent
Pinkerton
03.2018 - 07.2021
Assist corporate clients in the daily safety and security functions and operations
Ensured compliance with company policies regarding customer service standards
Lead teams of agents in providing customer service to clients and resolving issues
Manage ah-hoc details and produce leads for future operations.
Set, develop, conduct advances, and lead operations, executive protection details
Maintain specialized certifications relating to counterterrorism, access control, safety, and security industry standards
Conduct investigations while writing detailed reports of incidents.
Communicate and present reports through the chain of command in a confidential and professional manner
Assist national and global companies with threat analyses, risk assessments, and present detailed information tailored to client needs and circumstances
Assist multiple corporate clients in their physical security programs relating to terrorism threats and active shooter threat response.
Working with clients using comprehensive global security technology for risk management and specialized security-related projects
Provided feedback to agents on their performance through regular one-on-one meetings
Maintain accurate records of employee attendance, training progress, and other related data.
Armed Transit Security
Allied Universal Security Services
01.2018 - 05.2018
Monitor and assist in the safety and security of the Colorado Public Transit System.
Conduct Fare Enforcement and crowd control.
Police Officer
Denver Police Department
04.2013 - 01.2018
Report all incidents through a chain of command and issue civil citations for fare enforcement
Collect intelligence and investigate threats to the Colorado Public Transit System
Assisted with crowd control during peak hours or special events
Responded to emergency situations using appropriate measures
Answer calls for service and assist in conflict resolution in accordance with the Colorado Revised Statutes by completing accurate and timely reports and investigations
Assist with criminal and civil-related matters while demonstrating compassion and professionalism to all
Complete specialized training in Driving While Ability Impaired, Riot Control, Active Shooter Threat and Response, Crisis Intervention Techniques and Verbal Judo
Taking lead command on forming and running a specialized district warrant arrest team through collecting necessary location, principal threats, intelligence, and investigation.
Organize crime scene investigation, collected evidence, and interviewed witnesses.
Central Operator
Brookfield Properties
Colorado
01.2012 - 04.2013
Member of a specialized, highly trained security team in the command center, assisting in the 24/7 operations, functionality, safety, and security of luxury office high-rise buildings
Act on behalf of company leadership in completing accurate emergency response in accordance with Colorado laws, and promote a professional appearance to all tenants and guests
Assist management with terrorism and active shooter threat response and reporting
Manage company-wide RAID infrastructure, remote access, and general computer software and hardware maintenance
Proactive team member in developing state-of-the-art GSOC and Command Center
Managed multiple tasks simultaneously while maintaining attention to detail.
Education
-
WARV21 - Evaluator Expected
01-2025
-
ASIS CPP - Expected
12-2024
-
Certified Brivo Installer
06-2023
-
Certified ALICE Instructor
05-2023
-
Certified Exacqvision Professional
01-2022
Denver Police Academy
10.2013
Bachelor of Science - Criminal Justice / Criminology
Metropolitan State College
12.2009
Skills
Advanced Computer Proficiency
Time Management
Conflict Resolution
Public Speaking and Presenting
Client Relations
Threat and Intelligence Analyzing
Microsoft Office 365
Windows, Mac OS and Linux Debian Operating Systems
Strong Written and Verbal Communication
Brivo Certified Installer
Proficient in multiple VMS and NVR Software
Proficient in multiple low voltage systems related to physical security
Ability to manage complex operational and Capex budget across multiple sites
Project Management on Merger and Acquisitions and DeNovo
Partnership Development
Operations Management
Budget Administration
References
References available upon request.
Timeline
Physical Security Senior Manager
InnovAge - CO
01.2022 - Current
Physical Security Manager
Salus Management, InnovAge
07.2021 - 01.2022
Lead Agent
03.2018 - 07.2021
Armed Transit Security
Allied Universal Security Services
01.2018 - 05.2018
Police Officer
Denver Police Department
04.2013 - 01.2018
Central Operator
Brookfield Properties
01.2012 - 04.2013
-
WARV21 - Evaluator Expected
-
ASIS CPP - Expected
-
Certified Brivo Installer
-
Certified ALICE Instructor
-
Certified Exacqvision Professional
Denver Police Academy
Bachelor of Science - Criminal Justice / Criminology