Nicholas Provenza
Catonsville,MD
Summary
Proven leader and effective communicator, I excelled at Leafguard, boosting sales through superior customer engagement and relationship building. Skilled in project management and sales strategy development, I consistently achieved top accolades. My background also includes technical expertise and a commitment to enhancing team productivity and workplace safety.
Overview
9
9
years of professional experience
Work History
Salesperson
Leafguard
11.2023 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Achieved top accolades in both sales and installation categories every consecutive year.
Lead Technician
Leafguard
07.2020 - 11.2023
- Planned, scheduled, and delegated daily work to team of employees.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members.
Pipe Layer
Metro Industries
07.2016 - 08.2019
- Assembled and installed underground pipe, fittings, and valves of various sizes.
- Used hand signals to direct equipment operators and alert to hazards.
- Enhanced workplace safety by consistently following standard operating procedures and wearing appropriate personal protective equipment.
- I was introduced to and trained in asphalt, roofing, cement, carpentry, and machine operations.
Hardscaping
Just Landscaping
09.2015 - 07.2016
- Expanded business opportunities by networking within the local community and attending industry events to stay informed about trends in hardscaping design and materials.
- Expanded company offerings with experience in hardscaping tasks such as paving walkways or building retaining walls.
- Aided in the installation of hardscaping elements such as retaining walls, patios, and walkways to enhance property value.
- Improved outdoor space functionality with hardscaping installations such as walkways, patios, and retaining walls.
Education
High School Diploma - All Subjects
Catonsville High School
Catonsville05.2016
Skills
- Customer service
- Customer care
- Relationship building
- Customer relationship building
- Networking
- Customer engagement
- Sales strategy development
- Active listening
- Objection handling
- Team leader
- Project managing
Accomplishments
- Top sales representative of the year
- Rookie Sales Representative of the Year
- Lead technician every year
- Forman/Crew Leader of Piping Company
- Forman/Crew Leader of Hardscaping
Timeline
Salesperson
Leafguard
11.2023 - Current
Lead Technician
Leafguard
07.2020 - 11.2023
Pipe Layer
Metro Industries
07.2016 - 08.2019
Hardscaping
Just Landscaping
09.2015 - 07.2016
High School Diploma - All Subjects
Catonsville High School
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