Nicholas Rapadas
Oxford,Michigan
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experience with Google Sheets, Docs, and Powerpoint. Data interpretation, business strategy, financial analysis, and communications are also all some of my strong suits.
Overview
2
2
years of professional experience
Work History
Lead Barista
Dunkin' Donuts
09.2021 - Current
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Landscaper
Hardscape Co.
05.2022 - 07.2022
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
Education
Associate of Arts - Business Administration
Oakland Community College
Auburn Hills, MI08.2023
High School Diploma -
Oxford High School
Oxford, MI06.2020
Skills
- Health Codes Compliance
- Menu Memorization
- Safe Food Handling
- POS Systems
- Team Management
- Inventory
- Guest Service
- Work Planning and Prioritization
Timeline
Landscaper
Hardscape Co.
05.2022 - 07.2022
Lead Barista
Dunkin' Donuts
09.2021 - Current
Associate of Arts - Business Administration
Oakland Community College
High School Diploma -
Oxford High School
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