Nicholas Rash
San Antonio
Summary
Dynamic Pro Shop Manager and Sales Representative with a proven track record at Alsatian Golf Club and Vivint Home Security. Excelled in enhancing customer satisfaction, driving sales through cross-selling techniques, and leading teams with effective training and collaboration. Skilled in merchandising strategies and Microsoft Office, adept at maximizing profits and solving problems efficiently.
Overview
2
2
years of professional experience
Work History
Pro Shop Manager
Alsatian Golf Club
09.2024 - Current
- Improved customer satisfaction by providing personalized assistance and product recommendations.
- Developed strong relationships with vendors to negotiate favorable pricing and delivery terms.
- Organized special events, such as demo days or club fittings, to engage customers and promote products.
- Trained new employees on shop procedures, product knowledge, and sales techniques for consistent service excellence.
Pro Shop Attendant
Alsatian Golf Club
01.2024 - 09.2024
- Trained new employees comprehensively on all aspects of Pro Shop operations, promoting high-quality service standards.
- Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
- Demonstrated outstanding communication skills while resolving customer complaints or concerns professionally.
- Assisted with event coordination, including tournament setup and logistics for smooth operations.
sales representatives
Vivint Home Security
04.2023 - 09.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Education
High School Diploma -
Medina Valley High School
Castroville, TX06.2022
Skills
- Store operations
- Microsoft office
- Employee training
- Merchandising strategies
- Social media marketing
- Cross-selling techniques
- Profit maximization
- Teamwork and collaboration
Timeline
Pro Shop Manager
Alsatian Golf Club
09.2024 - Current
Pro Shop Attendant
Alsatian Golf Club
01.2024 - 09.2024
sales representatives
Vivint Home Security
04.2023 - 09.2024
High School Diploma -
Medina Valley High School
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