Nicholas Rexroad
Centennial,CO
Summary
Tire technician, team lead, high school lacrosse coaching, server.
Overview
4
4
years of professional experience
Work History
Server
Applebee's
09.2021 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Checked identification for minimum age for sale of alcoholic beverages.
Tire Team Lead
Sam's Club
08.2018 - 08.2021
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Took on additional job duties during unexpected backlog, resulting in meeting project target date.
Education
High School Diploma -
Heritage High School
Littleton, CO05.2018
Skills
- Team Player
- Hard-worker, dedicated, personable
- Organizational skills
- High-Energy and Stamina
- Customer Service and Rapport
- Natural Leadership
- JV head coach, Heritage Lacrosse team; varsity assistant
Timeline
Server
Applebee's
09.2021 - Current
Tire Team Lead
Sam's Club
08.2018 - 08.2021
High School Diploma -
Heritage High School