Summary
Overview
Work History
Education
Skills
Timeline
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NICHOLAS SAMUEL WILLIAMS

Memphis,TN

Summary

To obtain a position in a well-established company that will allow me to utilize my strong work ethic and my ability to work in a team environment.

Overview

19
19
years of professional experience

Work History

Ramp Agent

UNITED GROUND EXPRESS
10.2021 - Current
  • Operated ground equipment including belt loaders, baggage tugs, and pushback tractors, as well as performing equipment checks to ensure proper functionality
  • Loaded and unloaded all baggage and cargo in a timely manner and transported them to the proper areas
  • Also set up the ramp area in preparation for all incoming flights, and removed all safety and ground equipment for all outgoing flights

Lead Cargo Acceptance Agent

G.A.T AIRLINE GROUND SUPPORT
08.2015 - 02.2021
  • Entered data for cargo acceptance and logging of all inbound and outbound freight, expedited problem resolution, provided tracking information, and addressed transportation concerns
  • Operated heavy equipment including forklifts and pallet jacks, and performed customer service duties including processing payments for any and all specialty cargo, including live animals and human remains

Ramp Agent

G.A.T AIRLINE GROUND SUPPORT
06.2014 - 02.2021
  • Operated ground equipment including belt loaders, baggage tugs, and pushback tractors, as well as performing equipment checks to ensure proper functionality
  • Loaded and unloaded all baggage and cargo in a timely manner and transported them to the proper areas
  • Also set up the ramp area in preparation for all incoming flights, and removed all safety and ground equipment for all outgoing flights

Seasonal Ramp Agent

DELTA AIRLINES
10.2010 - 09.2013
  • Operated ground equipment including belt loaders, baggage tugs, and pushback tractors, as well as performing equipment checks to ensure proper functionality
  • Loaded and unloaded all baggage and cargo in a timely manner and transported them to the proper areas
  • Also setting up the ramp area in preparation for all incoming flights, and removed all safety and ground equipment for all outgoing flights

Sales Floor Team Member/Instock Team Leader

TARGET
08.2005 - 01.2011
  • Performed inventory management and audited product counts with the use of a handheld computer in order to replenish stock and maintain integrity of inventory
  • Also performed regular customer service duties and assisted cashiers when needed

Education

Bachelor of Professional Studies - Information Technology

The University of Memphis
05.2014

Associates of Applied Science - Information Technology

Southwest Tennessee Community College
05.2004

Skills

  • Aircraft Marshalling
  • Safety Procedures Compliance
  • Customer Service
  • Pushback and towing
  • Cargo Handling
  • Adherence to Policies
  • Forklift Operations
  • Warehouse Operations
  • Data Entry
  • Inventory organization
  • Warehouse environment safety
  • Problem-Solving
  • Shipping and receiving
  • Truck loading and unloading

Timeline

Ramp Agent

UNITED GROUND EXPRESS
10.2021 - Current

Lead Cargo Acceptance Agent

G.A.T AIRLINE GROUND SUPPORT
08.2015 - 02.2021

Ramp Agent

G.A.T AIRLINE GROUND SUPPORT
06.2014 - 02.2021

Seasonal Ramp Agent

DELTA AIRLINES
10.2010 - 09.2013

Sales Floor Team Member/Instock Team Leader

TARGET
08.2005 - 01.2011

Associates of Applied Science - Information Technology

Southwest Tennessee Community College

Bachelor of Professional Studies - Information Technology

The University of Memphis

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NICHOLAS SAMUEL WILLIAMS