Nicholas Scott
Monson,MA
Summary
Developed strong leadership, customer service and teaching abilities in fast-paced, high-volume environments. Expertise in training, team coordination, and process optimization, making smooth transition into new field. Focused on leveraging these skills to drive success and efficiency in any industry.
Overview
2
2
years of professional experience
Work History
Package Handler Trainer
Fed Ex Ground
08.2023 - Current
- Created a friendly learning environment where new employees could ask any questions and build a good work related relationship.
- Mentored new hires in the role of package handler, fostering a supportive learning environment for their professional growth.
- Facilitated hands-on training sessions to ensure all package handlers understood proper techniques and equipment usage.
- Collaborated with management to address specific skill gaps and tailor training programs accordingly.
- Increased employee retention, providing consistent feedback and constructive criticism during one-on-one coaching sessions.
Crew Member
Chipotle
01.2023 - 08.2023
- Worked front counter, drive-thru and other areas.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cooked and prepared food up to and beyond Chipotle requirements and standards
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
GED -
Pathfinder Regional Technical High School
Palmer, MASkills
- Customer service
- Critical thinking
- Teamwork and collaboration
- Teaching and demonstrating
- Time management
- Safety awareness
- Physical stamina
- Adaptability and flexibility
Timeline
Package Handler Trainer
Fed Ex Ground
08.2023 - Current
Crew Member
Chipotle
01.2023 - 08.2023
GED -
Pathfinder Regional Technical High School
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