Nicholas Thomas
Cottontown,TN
Summary
Sharp-eyed, motivated employee who ensures seamless customer service while adhering to departmental policies and procedures.
Overview
6
6
years of professional experience
Work History
Material Handler
Shoals Technologies
Portland, TN
02.2024 - Current
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
Production Assistant
Dreamfields
Desert Hot Springs, CA
01.2023 - 08.2023
- Maintained a safe and clean work environment, contributing to overall team productivity.
- Assisted in producing high-quality products by adhering to strict manufacturing standards and protocols.
Personal Digital Shopper
Walmart
Madison, TN
01.2021 - 01.2023
- Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
- Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
- Tracked substitutions and informed customers of changes.
- Stayed current with industry trends and emerging technologies, continuously adapting strategies to maintain a cutting-edge approach to digital shopping experiences.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
Forklift operator
DHL
Vonore, TN
08.2020 - 01.2021
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Production Assistant
Carlex
Vonore, TN
03.2019 - 08.2020
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
- Demonstrated adaptability in handling various production roles as needed, enhancing versatility within the team.
- Assembled products according to changing daily work orders and specific customer needs.
Education
High School -
Harlan Community High School
Harlan, TN06.2012
Skills
- Customer service
- Communication skills
- Time management
- Material handling
- Loading and unloading
- Order picking
- Positive attitude
- Workplace cleanliness
- Warehouse operations
- Teamwork and collaboration
- Assembly and production
- Sales
- Willing to learn
- Problem-solving
Languages
English
Native or Bilingual
Timeline
Material Handler
Shoals Technologies
02.2024 - Current
Production Assistant
Dreamfields
01.2023 - 08.2023
Personal Digital Shopper
Walmart
01.2021 - 01.2023
Forklift operator
DHL
08.2020 - 01.2021
Production Assistant
Carlex
03.2019 - 08.2020
High School -
Harlan Community High School