Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nicholas Thomas

Cottontown,TN

Summary

Sharp-eyed, motivated employee who ensures seamless customer service while adhering to departmental policies and procedures.

Overview

6
6
years of professional experience

Work History

Material Handler

Shoals Technologies
02.2024 - Current
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.

Production Assistant

Dreamfields
01.2023 - 08.2023
  • Maintained a safe and clean work environment, contributing to overall team productivity.
  • Assisted in producing high-quality products by adhering to strict manufacturing standards and protocols.

Personal Digital Shopper

Walmart
01.2021 - 01.2023
  • Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
  • Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
  • Tracked substitutions and informed customers of changes.
  • Stayed current with industry trends and emerging technologies, continuously adapting strategies to maintain a cutting-edge approach to digital shopping experiences.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Greeted clients entering store to provide welcoming environment and friendly customer service.

Forklift operator

DHL
08.2020 - 01.2021
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.

Production Assistant

Carlex
03.2019 - 08.2020
  • Supported current production needs by moving items between equipment, conveyors, and staging areas.
  • Demonstrated adaptability in handling various production roles as needed, enhancing versatility within the team.
  • Assembled products according to changing daily work orders and specific customer needs.

Education

High School -

Harlan Community High School
Harlan, TN
06.2012

Skills

  • Customer service
  • Communication skills
  • Time management
  • Material handling
  • Loading and unloading
  • Order picking
  • Positive attitude
  • Workplace cleanliness
  • Warehouse operations
  • Teamwork and collaboration
  • Assembly and production
  • Sales
  • Willing to learn
  • Problem-solving

Languages

English
Native or Bilingual

Timeline

Material Handler

Shoals Technologies
02.2024 - Current

Production Assistant

Dreamfields
01.2023 - 08.2023

Personal Digital Shopper

Walmart
01.2021 - 01.2023

Forklift operator

DHL
08.2020 - 01.2021

Production Assistant

Carlex
03.2019 - 08.2020

High School -

Harlan Community High School