Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Trautloff

Tustin,CA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Five years of experience working with the public and enhancing customer satisfaction. Ready to help team achieve company goals.

Overview

5
5
years of professional experience

Work History

Seasonal Sales Associate

Kohls Department Store
09.2023 - 01.2024
  • Processed transactions accurately using point-of-sale systems.
  • Collaborated with team members to achieve sales goals effectively.
  • Assited customers at the register by helping them place online orders
  • Helped keep the store clean by putting items back in the proper place, kept merchandise off the floor, and regularly checked the fitting rooms to ensure they were organized and tidy.
  • Shared the benefits of applying for a Kohl's credit card with customers upon checkout and helped them to get signed up.
  • Provided customer service by helping customers locate certain brands, correct sizes, and styles throughout the store to ensure they have a pleasant experience.

Sales Associate

JCPenney
06.2022 - 07.2023
  • Assisted customers at the register by placing online orders, answering phone calls, providing clothing recommendations, and ringing up merchandise.
  • Displayed merchandise around the store to display our latest styles making them more accessible to customers.
  • Assisted in keeping the store organized by folding clothing, putting items in the proper place, and dusting fixtures.
  • Informed customers of the JCPenney credit card and the benefits they can receive upon applying.
  • Helped customers fill out credit card applications and assisted them with signing up for JCPenney rewards.

Security Guard Officer

Securitas Security Services USA
12.2020 - 07.2021
  • Greeted employees at an Aerospace engineering company and offered them face masks to ensure employees followed COVID guidelines.
  • Asked employees if they acknowledge and understand the company’s COVID wellness check.
  • Held open doors for all employees to limit the amount they touch the doors.
  • Patrolled parking lots of the company to ensure there is no suspicious activity or break ins of employee's vehicles.

Volunteer

Radiant Health Centers
11.2019 - 12.2019
  • Answered phone calls and transferred clients calls to case managers or mental health providers.
  • Dispersed bus passes and housing checks to clients to help them with independent living.
  • Turned on all televisions to display informational slideshows and unlocked all meeting rooms.
  • Checked in clients at the front desk and informed their case managers that their appointment had arrived.

After School Program Staff

City Of Fullerton
10.2018 - 08.2019
  • Tutored elementary school students in math, spelling, and reading to help them reach their academic goals.
  • Read books to students to improve their reading and vocabulary skills.
  • Assisted in organizing and implementing arts and crafts activities for the students.
  • Encouraged positive behavior by teaching students to follow program rules and be respectful towards each other.
  • Engaged in outdoor activities with students to promote a healthy lifestyle.

Education

Associate of Arts - Psychology

Fullerton College
Fullerton, CA
06-2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Excellent people skills
  • Goal oriented
  • Exceptional customer service
  • Cash handling
  • Payment processing

Timeline

Seasonal Sales Associate

Kohls Department Store
09.2023 - 01.2024

Sales Associate

JCPenney
06.2022 - 07.2023

Security Guard Officer

Securitas Security Services USA
12.2020 - 07.2021

Volunteer

Radiant Health Centers
11.2019 - 12.2019

After School Program Staff

City Of Fullerton
10.2018 - 08.2019

Associate of Arts - Psychology

Fullerton College

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