Nicholas Vecsey
Elberta
Summary
Dynamic professional with a decade of experience in service advising and estimating. Skilled in sales and upselling, with a strong focus on task management and fostering positive customer relationships to drive business success.
Overview
21
21
years of professional experience
Work History
Service Advisor
Caliber Collision
Foley, Alabama
06.2016 - Current
- Facilitated customer communication regarding vehicle repairs and service options.
- Coordinated appointments and managed service schedules to optimize workflow efficiency.
- Managed resolution of customer inquiries and complaints to foster positive experiences.
- Partnered with technicians to facilitate precise diagnostics and expedite repair processes.
Estimator
Autonation Collision
Mobile
03.2016 - 06.2016
- Collaborated with insurance adjusters to ensure alignment on cost assessments.
- Utilized estimating software to streamline the preparation of detailed reports.
- Reviewed repair orders for accuracy and completeness before submission.
- Analyzed vehicle damage to develop accurate repair estimates.
Estimator / GM
Cockrells Body Shop
Mobile
01.2013 - 03.2016
- Analyzed vehicle damage to provide accurate cost estimates for repairs.
- Collaborated with insurance adjusters to facilitate claims processing and approvals.
- Prepared detailed reports outlining repair procedures and associated costs for management review.
Field Adjuster
Pilot Catastrophe Services
Mobile, AL
02.2009 - 01.2013
- Conducted on-site inspections to assess property damage and determine insurance liability.
- Evaluated loss estimates using industry-standard software for accuracy and compliance.
- Provided comprehensive reports detailing findings and recommendations for claim resolutions.
- Collaborated with clients to gather necessary documentation and streamline claims process.
Independent Adjuster
Doan Group Appraisals
Birmingham, AL
01.2006 - 02.2009
- Conducted thorough inspections and assessments to provide accurate appraisals for diverse property types.
- Evaluated property damage claims, determining coverage and settlement amounts based on policy provisions.
- Collaborated with insurance agents and clients to facilitate smooth communication throughout the claims process.
- Mentored junior adjusters, sharing expertise in best practices and effective claim resolution strategies.
Education
Associate of Applied Science - Computer Networking
Remington College
Mobile, ALAutomotive Collision Repair
I-Car
OnlineSkills
- Vehicle evaluation
- Sales and upselling
- Customer engagement
- Automotive knowledge
- Relationship building
- Proficient in task management
- Workflow management
- Computer skills
- Team player mentality
- Performance goals
Timeline
Service Advisor
Caliber Collision
06.2016 - Current
Estimator
Autonation Collision
03.2016 - 06.2016
Estimator / GM
Cockrells Body Shop
01.2013 - 03.2016
Field Adjuster
Pilot Catastrophe Services
02.2009 - 01.2013
Independent Adjuster
Doan Group Appraisals
01.2006 - 02.2009
Associate of Applied Science - Computer Networking
Remington College
Automotive Collision Repair
I-Car