Summary
Overview
Work History
Education
Skills
Timeline
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Nicholas Verret

Missoula,Montana

Summary

Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives. Energetic employee successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.

Overview

1
1
year of professional experience

Work History

Manager on Duty

Burger King
Missoula, Montana
09.2022 - 06.2023
  • Provided oversight and guidance to the production team.
  • Ensured compliance with safety regulations, industry standards, and company policies.
  • Maintained records of all aspects of the production from pre-production through post-production phases.
  • Understood and followed oral and written directions.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Greeted visitors and provided them with assistance.
  • Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
  • Monitored security cameras in the lobby area to ensure safety of employees and guests.
  • Greeted and directed visitors to appropriate personnel and answered average of 10-15 calls and emails daily.

Associate

Famous Footwear
Missoula, Montana
12.2021 - 04.2022
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Processed credit card transactions accurately and efficiently.
  • Resolved customer complaints in a professional manner.
  • Assisted customers with locating merchandise within the store.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Informed customers about product pricing and answered questions regarding products and services available in the store.
  • Provided information on company policies, warranties, guarantees, financing options and other related matters.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
  • Verified that all coupons were valid prior to processing them into the system.
  • Followed established loss prevention procedures when dealing with suspicious customers or activities.
  • Provided excellent customer service by helping customers locate items they were looking for.
  • Answered incoming phone calls from customers regarding product availability or store locations.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.

Education

High School Diploma -

Theodore Roosevelt High School, San Antonio, TX
San Antonio, TX
07-2013

Skills

  • Sales and Marketing
  • Policy Enforcement
  • Scheduling proficiency
  • Staff Training and Development
  • Inventory Control
  • Employee Motivation
  • Staff Discipline
  • Goal-Oriented
  • Training and mentoring

Timeline

Manager on Duty

Burger King
09.2022 - 06.2023

Associate

Famous Footwear
12.2021 - 04.2022

High School Diploma -

Theodore Roosevelt High School, San Antonio, TX

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Nicholas Verret