Nicholas V Troiano
Haddon Heights
Summary
Dynamic sales professional with a robust background in sales operations and process optimization, recognized for enhancing efficiency and supporting strategic planning initiatives. Proven ability to foster team collaboration while consistently delivering exceptional results and demonstrating adaptability to evolving business needs. Expertise in data analysis and the implementation of effective sales strategies drives success in competitive environments. Committed to leveraging insights and innovative approaches to propel organizational growth and performance.
Overview
11
11
years of professional experience
Work History
Sales & Operations Manager
Verizon Wireless
05.2022 - Current
- Oversaw the acquisition and integration of new single and multi-unit Verizon Wireless retail locations throughout Missouri, Minnesota, Iowa, Pennsylvania, and New Jersey, ensuring seamless operational transitions and expediting alignment with regional performance objectives.
- Managed sales and operations for 25 retail locations, driving revenue growth and customer satisfaction.
- Oversaw staffing, training, inventory, and compliance to ensure smooth daily operations.
- Fostered a consistent, customer-focused culture throughout all locations.
- Leveraged tools such as Microsoft Power BI to monitor performance metrics and pinpoint areas for optimization.
President
South Jersey Transportation
06.2018 - 07.2024
- Oversaw all financial operations, including budgeting, forecasting, and cash flow management to ensure business sustainability.
- Developed growth strategies to improve efficiency, reduce costs, and scale operations.
- Analyzed financial operational data to guide decisions on fleet expansion, pricing, and service optimization.
- Managed vendor contracts, client relationships, and day-to-day logistics to drive revenue performance.
Store Manager / District Manager
Verizon Wireless
08.2017 - 05.2022
- Oversaw the operations of 10 Verizon Wireless retail locations, ensuring consistent adherence to company policies and procedures.
- Provided leadership and guidance to store managers and sales teams, driving sales performance and achieving revenue targets.
- Implemented training programs and performance management initiatives to develop sales talent and enhance customer service delivery.
- Collaborated with external partners to execute marketing campaigns and promotions, driving customer acquisition and retention.
Sales Representative
Verizon Wireless
03.2015 - 08.2017
- Provided exceptional customer service & product knowledge to drive sales of wireless devices, accessories and service plans.
- Met and exceeded sales targets through effective prospecting, qualifying and closing of sales opportunities.
- Cultivated strong relationships with customers to drive repeat business and referrals.
Education
AS - Accounting / Finance
Rowan College at Burlington County
Mount Laurel, NJSkills
- Financial record management
- Inventory control
- Business strategy development
- Leadership and team development
- Workforce development strategies
- Sales and negotiation proficiency
- Sales strategy development
- FTL and LTL logistics coordination
Timeline
Sales & Operations Manager
Verizon Wireless
05.2022 - Current
President
South Jersey Transportation
06.2018 - 07.2024
Store Manager / District Manager
Verizon Wireless
08.2017 - 05.2022
Sales Representative
Verizon Wireless
03.2015 - 08.2017
AS - Accounting / Finance
Rowan College at Burlington County