Nicholas Walker
Midlothian,VA
Summary
Motivated Health Services Administration student at James Madison University with strong experience in customer service, teamwork, and fast-paced work environments. Skilled in communication, problem-solving, organization, and working effectively with diverse teams. Seeking opportunities to apply leadership and interpersonal skills while gaining professional experience in healthcare administration and management.
Overview
1
1
Language
5
5
years of professional experience
Work History
Server
Tazza Kitchen
Midlothian, VA
03.2022 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Handled guest inquiries and resolved issues promptly and professionally.
- Managed orders using POS systems to ensure accurate billing.
- Assisted in training new servers on menu items and service standards.
Restaurant Team Member
Panera Bread
Midlothian, VA
07.2021 - 02.2022
- Delivered friendly customer service, enhancing guest experience in fast-paced restaurant setting.
- Processed customer transactions accurately, ensuring efficient service and customer satisfaction.
- Assisted team members during peak hours to ensure efficient operations.
- Maintained cleanliness of dining area and kitchen equipment, contributing to a safe and welcoming environment.
Education
Bachelor of Science - Health Services Administration
James Madison University
Harrisonburg, VA05-2027
Skills
- Customer service
- Multitasking and organization
- Time management
- Project management
- Team collaboration
- Conflict resolution
Languages
Spanish
Limited
Affiliations
- Elkton Food Bank Volunteer - Elkton, VA (2025-2026)
- Math Tutor - Midlothian, VA (2022-2023)
Timeline
Server
Tazza Kitchen
03.2022 - Current
Restaurant Team Member
Panera Bread
07.2021 - 02.2022
Bachelor of Science - Health Services Administration
James Madison University