Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas York

Greenwood,IN

Summary


Experienced General Manager with 14 years of management experience in providing leadership, development and supervision of store operations. Proven record for driving sales and other key metrics by creating an environment that inspires store associates to be driven and actively engaged in exceeding sales goals, marketing initiatives, and operational systems.

Overview

18
18
years of professional experience

Work History

General Manager

Thorntons LLC
10.2011 - Current
  • Complete daily paperwork
  • Daily Inventory Counts
  • Oversee day to day operations
  • Drive sales in Core 4 Categories
  • Managed budget implementations
  • Drove year-over-year business growth while leading operations, strategic planning, and long range planning.
  • Maximized operational excellence by mentoring Team Members
  • 1 of 3 Certified Training Managers in the state
  • Chosen Super User for many programs including Cook And Hold, Task Management, Kronos, Reflexis, Retail Training Academy, Automated Time and Temps
  • Pilot Store GM for business impacting changes including ILI Count Management Stages 1-5, Refreshing Convenience, Safety Management, Steritech Operations


  • Store Manager

March 2014 - January 2015


  • Guest Service Representative

October 2011 - March 2014

Maintenance Technician

Castleton United Methodist Church
03.2010 - 10.2012
  • Oversaw three separate properties
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Performed electrical and mechanical repairs of equipment.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Set up seasonal displays for church functions.


Ground Crew Member

River Mountain Pacific Tree Care
05.2006 - 02.2010
  • Used ladders, ropes, harnesses and other protective equipment to climb trees and cut limbs or whole trees down.
  • Tended to tree diseases.
  • Felled trees carefully to avoid damage to property and landscape.
  • Trimmed and removed tree limbs using safety measures.
  • Performed basic tree pruning, watering and fertilizing.
  • Serviced machinery.

Education

High School Diploma -

Lawrence North High School
Indianapolis, IN
05.2008

Skills

  • Leadership
  • Marketing
  • Verbal and Written Communication
  • Problem Solving
  • Customer Service
  • Business Administration
  • Project Management
  • P&L Management
  • Employee Development
  • Training and coaching

Timeline

General Manager

Thorntons LLC
10.2011 - Current

Maintenance Technician

Castleton United Methodist Church
03.2010 - 10.2012

Ground Crew Member

River Mountain Pacific Tree Care
05.2006 - 02.2010

High School Diploma -

Lawrence North High School
Nicholas York