Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Nicholaus Rutkowski

Roseville,MI

Summary

Dynamic and goal-oriented professional with a proven track record at Young Supply, excelling in customer service and relationship building. Adept at problem-solving and time management, I consistently enhanced customer satisfaction with meticulous attention to detail. Strong teamwork skills complement my outgoing personality.

Overview

20
20
years of professional experience

Work History

Sales Associate

Young Supply
01.2019 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Quality Control Inspector

MST STEEL
03.2014 - 11.2018
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
  • Reduced return rates with proactive quality control measures and detailed product inspections prior to shipment.

Warehouse Worker

Dilaura Brothers
08.2010 - 03.2014
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Supported customer satisfaction efforts through prompt resolution of delivery issues.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Food Service Supervisor

Little Caesars Pizza
09.2005 - 08.2010
  • Kept guest and work areas clean, organized, and sanitized per established standards.
  • Reduced food waste by implementing proper inventory tracking and storage practices.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Ordered new supplies and food to maintain service levels.
  • Tracked food production levels, meal counts, and supply costs.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.

Education

High School Diploma -

L'Anse Creuse High School - North
Macomb, MI
06-2004

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Excellent people skills
  • Goal oriented
  • Relationship building
  • Outgoing personality

Timeline

Sales Associate

Young Supply
01.2019 - Current

Quality Control Inspector

MST STEEL
03.2014 - 11.2018

Warehouse Worker

Dilaura Brothers
08.2010 - 03.2014

Food Service Supervisor

Little Caesars Pizza
09.2005 - 08.2010

High School Diploma -

L'Anse Creuse High School - North

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Nicholaus Rutkowski