Nichole Coats
Mail Clerk
Orlando,FL
Summary
Ambitious, career-focused job seeker, anxious to obtain an entry-level [Job Title] position to help launch career while achieving company goals.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
25
25
years of professional experience
Work History
Mail Clerk
Orange County Corrections Department
Orlando, Florida
04.2023 - Current
- Weighed letters and packages and calculated destination.
- Sorted and placed mail into inmate housing units with high levels of accuracy.
- Checked parcels for contraband.
- Round trips to the postal service collecting and dropping off inmate and employee mail in company vehicles
- Scanning inmate mail, messages, and pictures for contraband
PSE Processing Clerk
USPS
Sarasota, FL
09.2022 - 12.2022
- Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
- Operated mail processing equipment and manually sorted mail.
- Routed all classes of mail in sequence of delivery along established route.
- Handled undeliverable mail in accordance with established procedures.
Rural Carrier
USPS
Charleston, SC
09.2001 - 07.2021
- Drove Postal vehicle and delivered mail to rural locations.
- Bundled mail in preparation for delivery or transportation to relay boxes.
- Inspected delivery vehicle prior to shift, immediately reporting problems and safety hazards to supervisors.
- Distributed parcels and letters across 21-mile daily route of homes and businesses.
- Delivered and collected mail for designated route to businesses and residential homes using satchels, cars and small trucks.
- Sorted mail for delivery, arranging mail in delivery sequence.
- Recorded address changes to redirect mail for residences or businesses.
- Took outgoing mail from customers by hand and obtained letters from boxes.
- Delivered mail along prescribed route and retrieved additional mail from relay boxes.
- Collected money for cash-on-delivery and postage-due mail to turn in receipts to postal office.
- Cleaned and checked over vehicle after completion of daily deliveries.
- Delivered mail to residents and business within assigned area.
- Delivered mail to residences and commercial customers outside of city limits along established postal route.
- Scanned labels on letters or parcels to confirm receipt.
- Met performance targets consistently through hard work and efficient handling of each stop.
- Assisted customers by lifting heavy packages and placing parcels by front door or garage.
- Followed strict package safety standards to protect customers and team members.
- Handled undeliverable mail in accordance with established procedures.
- Sold stamps and money orders to mail customers along daily route.
- Collected mail from customers and brought back to facility for processing and sorting.
- Picked up and delivered mail to businesses and residences on schedule, allotting time for poor weather and road conditions.
- Obtained signatures for registered, certified and insured mail.
- Routed all classes of mail in sequence of delivery along established route.
- Greeted customers with pleasant attitude and offered assistance with mail-related issues.
- Delivered various types of mail on routes according to strict timelines.
- Handled missing postage and returned mail for route customers.
- Obtained signed receipts for registered, certified and insured mail, collecting associated charges and completing necessary paperwork.
Education
High School Diploma -
Clara Barton High School
Brooklyn, NY06.1993
Some College (No Degree) -
Kingsborough Community College of The City University of New York
Brooklyn, NYSkills
- Retail Sales
- Strong Organization Skills
- Flexible Schedule
- Active Listening
- Organizational Skills
- Friendly, Positive Attitude
- People Skills
- Planning & Organizing
- Customer Service
Timeline
Mail Clerk
Orange County Corrections Department
04.2023 - Current
PSE Processing Clerk
USPS
09.2022 - 12.2022
Rural Carrier
USPS
09.2001 - 07.2021
High School Diploma -
Clara Barton High School
Some College (No Degree) -
Kingsborough Community College of The City University of New York