Nichole Cole
Retail Management
Oswego,IL
Summary
Determined leader with success boosting productivity and streamlining procedures for organizations. Focused on smoothly overseeing financial, personnel and operational facets. Expertly balanced targets with resources and optimized long-term success.
Overview
24
24
years of professional experience
7
7
years of post-secondary education
Work History
Store Director
Meijer
AURORA, Illinois
02.2015 - Current
- Day-to-day operations of high volume store with 250+ employees and 20+ leaders
- Oversaw staffing and training, safety compliance, inventory control and financial functions.
- Identified current and future trends that appeal to consumers.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Served as Co-chair for Women at Meijer TMRG and fostered DEI initiatives.
Lines Leader
Meijer
Oswego, IL
02.2012 - 01.2015
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and coached and trained to improve weak areas.
- Oversaw day-to-day activities of 100+ employees retail establishment, fostering inspiring atmosphere to optimize employee and customer experiences.
- Maintained team flexibility and embraced change to adapt within dynamic markets.
Team Leader
Meijer
Bolingbrook, IL
08.2003 - 01.2012
- Promoted high standards through personal example to help each member understand expected behaviors and standards.
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
- Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
Team Member
Meijer
Bolingbrook, IL
09.1999 - 07.2003
- Developed strong cooperative relationships with coworkers and managers.
- Trained new team members by relaying information on company procedures and safety requirements.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
MBA - Human Resources Management
02.2009 - 09.2011
Bachelor of Science - Business Administration And Management
03.2005 - 05.2007
Bachelor of Science - Education Administration
08.2003 - 05.2004
Associate of Science - General Studies
08.2000 - 05.2002
Skills
Coaching and mentoring
Customer Relations
Staff training and development
Financial operations management
Strategic thinker
Accomplishments
2022 Top Women in Grocery recipient from Progressive Grocer.
Timeline
Store Director - Meijer
02.2015 - Current
Lines Leader - Meijer
02.2012 - 01.2015
University of Phoenix - MBA, Human Resources Management
02.2009 - 09.2011
University of Phoenix - Bachelor of Science, Business Administration And Management
03.2005 - 05.2007
Team Leader - Meijer
08.2003 - 01.2012
North Central College - Bachelor of Science, Education Administration
08.2003 - 05.2004
College of DuPage - Associate of Science, General Studies
08.2000 - 05.2002
Team Member - Meijer
09.1999 - 07.2003