Hi, I’m
Nichole Jones
Anchorage,AK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Motivated self-starter and a willingness to take on added responsibilities to meet team goals.
Overview
18
years of professional experience
Work History
Alaska Airlines
Flight Attendant
07.2015 - Current
Job overview
- Ensured safety and comfort of customers onboard aircraft.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Resolved passenger conflicts and medical emergencies during flights.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Garnering a positive environment for guests to enjoy their time onboard.
State Farm
Sales Representative Manager
01.2013 - 07.2015
Job overview
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Established and cultivated solid business relationships with new or existing customers.
Education
University of Alaska AnchorageAnchorage, AK
University Overview
- Continuing education in Accounting and Business Management
Eagle River High SchoolEagle River, AK
Skills
- Customer Service
- Flight Safety
- Marketing
- Sales Expertise
- Brand Promotion
- Verbal and Written Communication
- Interpersonal Communications
- Administrative Tasks
Timeline
Flight Attendant
Alaska Airlines
07.2015 - Current
Sales Representative Manager
State Farm
01.2013 - 07.2015
University of Alaska Anchorage
Eagle River High School
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