Summary
Overview
Work History
Education
Skills
Timeline
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Nichole Mosier

Ozark,MISSOURI

Summary

Reliable and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure this Administrative Assistant position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

15
15
years of professional experience

Work History

Digital Category Coordinator

O'Reilly Auto Parts
06.2019 - Current
  • Partner with internal teams (IT, Digital User Experience, Catalog, Merchandise, etc.) and external suppliers to enhance how online content is displayed, including (but not limited to) product sort, website filtering/navigation, product descriptions, and product/fitment attribute usage
  • Drive digital platform improvements through feature, enhancement, and content development and execution, increasing search volume, clicks, conversion rate, and revenue
  • Coordinate feature and enhancement backlog with business and IT teams to provide a better searching experience across all sales platforms
  • Monitor and evaluate the competitive landscape and stay up-to-date on website and search trends for best practices
  • Set and evaluate monthly and annual goals for on-site searches based on past performance in areas of conversion rate, click rate, re-search rate and more o Report regularly on findings and recommendations to improve performance
  • Use internal and external tools (Google Analytics, DOMO, ForeSee, etc.) to analyze site metrics, customer research, and related data to identify opportunities to improve onsite search, digital merchandising, and the customer experience across digital platforms and various product categories
  • Report regularly to stakeholders on key metrics and provide insights and recommendations for growth and best practices (supplier/part type scorecard updates, Fusion search metrics, etc.)
  • Contribute to the annual Merchandise Business Plans for dedicated categories (Brakes, Motor Oil, Lighting, Chassis and Detailing)
  • Perform daily maintenance and search updates on site (redirects, link updates, etc.)
  • Study customer behavior to see trends and opportunities (Q&A and Ratings and Reviews).

Merchandise Product Tech

O'Reilly Auto Parts
04.2015 - 06.2019
  • Work with stores and DC's for any product issues they have and determine if the issue was wide spread (take action to remove all product if needed, 6,000 stores and 32 Distribution Centers).
  • Load all new items into the AS400 with all required fields, work with Supplies to meet all the requirements.
  • Work with the Environmental Safety team to make sure we are meeting the standards for regulations.
  • Lifecycle all items no longer being carried via stock lifts, relabels, sell down or return to Supplier.
  • Assist a team of Category Managers with any help/ project they have.


Distribution Center Associate

O'Reilly Auto Parts
08.2008 - 04.2015
  • Inspected merchandise for damage and discrepancies with documentation.
  • Audited incoming shipping for accurate counts and filled discrepancies with Supplies if found
  • Prepared boxes, pallets and crates for outgoing shipments.
  • Received loads, checked merchandise and tagged with warehouse IDs.
  • Prioritized and rearranged tasks to meet changing demands.
  • Documented inventory movements in WMS using handheld scanners.
  • Picked and packed order items.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Safely and securely loaded items to prevent damage during transport.
  • Stocked warehouse efficiently by comparing item numbers with storage locations.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
  • Identified and tracked slow-moving inventory, recommended promotions and determined optimal replacements.

Education

Associate of Arts - Sociology, Criminology

Ozark Technical School
Springfield, Mo
05.2005

Skills

  • Cross-functional Collaboration
  • Digital Marketing
  • Sales Support
  • Strategic Planning
  • Product Knowledge
  • Performance Metrics
  • Brand Management
  • Market Research
  • Marketing Strategies

Timeline

Digital Category Coordinator

O'Reilly Auto Parts
06.2019 - Current

Merchandise Product Tech

O'Reilly Auto Parts
04.2015 - 06.2019

Distribution Center Associate

O'Reilly Auto Parts
08.2008 - 04.2015

Associate of Arts - Sociology, Criminology

Ozark Technical School

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Nichole Mosier