Nichole Rondeau
Clinton,NY
Summary
- Managed all aspects of business operations for over 9 years, focusing on profitability and market expansion.
- Managed multiple employee variations, drawing on five years of supervisory expertise to foster a collaborative work environment.
- Directed budgeting processes, hiring strategies, safety leadership, and effective time allocation to optimize service delivery.
- Demonstrated extensive knowledge and skills in warehouse processes, developed over 6 years of hands-on experience.
- Analyzed individual competencies to drive collective team advancement and effectiveness.
- Trained and licensed for comprehensive operation of power equipment, enhancing safety and productivity in warehouse operations.
- Collaborated with team members to implement new safety protocols and maintain high sanitation levels across the workplace.
Overview
14
14
years of professional experience
Work History
Lead Management Server
Cream and Sugar
Westmoreland, NY
11.2025 - Current
- Oversaw and recorded work performance in training logs to ensure adherence to company guidelines.
- Formulated and executed strategies to enhance server, line cook, and sanitation cleaning processes. Working in a timely matter is top priority with fast pace and clear communication skills.
- Streamlined work readiness by efficiently gathering parts and supplies according to specifications.
- Assisted in completing tasks within time and budget limits. Managed order processing from placement to cooking and serving to customers. Maintained focus on timely service delivery.
- Executed regular equipment inspections to ensure operational efficiency and prevent machinery malfunctions.
Business Owner/designer
Self-employeed
Clinton, NY
11.2019 - Current
- Launched and managed a successful design & customization business, achieving consistent customer satisfaction and repeat clientele.
- Developed marketing strategies that enhanced brand visibility and attracted new customers to the business.
- Streamlined workflow processes for service delivery, resulting in improved productivity and timely project completion.
- Conducted regular financial analysis to optimize budgeting, purchasing, and payroll operations for profitability.
- Facilitated customer idea collection and transformed concepts into personalized designs.
Lawn Care Business Co-Owner
Self Employed/Owned
Clinton,NY
04.2017 - Current
- Consulted with customers to assess needs and propose optimal solutions.
- Oversaw business budget planning and administration, accounting functions, purchasing, and payroll to handle financial needs.
- Performed equipment maintenance and repairs to keep tools functional for projects.
- Coordinated with other landscaping professionals to improve outdoor areas.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Executed safe lifting techniques to transport heavy materials and equipment efficiently.
Lead Server
Boulevard Diner
Whitesboro, NY
11.2021 - 11.2025
Unloader
Walmart DC
Marcy, NY
04.2018 - 03.2021
- Streamlined unloading processes by implementing best practices for efficient product handling and organization.
- Licensed for multiple power equipment operation
- Coordinated with team members to maintain optimal workflow during high-volume shipping periods.
- Conducted regular quality checks on incoming merchandise to uphold company standards and customer satisfaction.
- Trained new staff on unloading protocols, enhancing team performance and adherence to safety guidelines.
- Assisted other team members in navigating large loads.
- Loaded packages onto pallets and into staging areas as directed.
- Used barcode scanners and other technology to track and document cargo information.
- Demonstrated flexibility and adaptability by adjusting seamlessly to sudden changes in shipment schedules or warehouse priorities.
- Enhanced workplace safety by adhering to company protocols and maintaining a clean, hazard-free work environment during the unloading process.
- Expedited order fulfillment by quickly sorting unloaded goods into designated storage areas within the warehouse facility.
- Maintained clear communication with warehouse supervisors regarding shipment arrivals, delays, or issues encountered during the unloading process.
- Played key role in emergency response efforts, quickly adapting unloading plans to accommodate urgent unloading shipments.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
Order Filler
Walmart DC
Marcy,NY
06.2015 - 04.2018
- Achieved accurate order fulfillment by meticulously picking and packing items according to customer specifications.
- Licensed for specific power equipment that was needed for designated area, (example: aerosol room, containing highly flammable freight that needed to be handled and shipped with care.)
- Coordinated inventory management processes to maintain optimal stock levels and prevent product shortages.
- Special training on unloading trailers, also involving YMS, notifying your drivers when a trailer needs to be pulled or a new trailer is needed along with communication of unload process with directed manager and merge operator.
- Delivered timely processing of orders, consistently meeting deadlines while adhering to quality standards.
- Streamlined the loading process by effectively organizing products for efficient and safe transportation.
- Monitored product quality during handling to minimize damage and ensure customer satisfaction with deliveries.
- Led team efforts in maintaining a clean and organized workspace, enhancing overall productivity levels.
- Trained new hires on proper order-filling protocols, ensuring adherence to company guidelines from day one.
- Collaborated with cross-functional teams to resolve issues impacting order accuracy and delivery timelines.
- Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
- Contributed to a safe working environment by adhering to strict safety protocols during all tasks.
- Implemented effective time management strategies, significantly increasing productivity within tight deadlines.
- Assisted in onboarding new employees, providing thorough training on order filling procedures and best practices.
- Succeeded in meeting daily targets consistently, demonstrating reliability and commitment to excellence in performance.
- Followed safety protocols to minimize workplace accidents.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
CNA, Float Pool
Presbyterian Homes
New Hartford, NY
04.2014 - 06.2015
Dietary Aide Leader
Presbyterian Homes
New Hartford, NY
01.2012 - 01.2014
Education
No Degree - Business Management
MVCC
Utica, NY2015
High School Diploma -
Sauquoit Valley Central High School
Sauquoit, NY06.2011
Skills
- Exceptional customer service
- Cash handling
- Memory retention
- Professional appearance
- Quality control
- Multitasking
Timeline
Lead Management Server
Cream and Sugar
11.2025 - Current
Lead Server
Boulevard Diner
11.2021 - 11.2025
Business Owner/designer
Self-employeed
11.2019 - Current
Unloader
Walmart DC
04.2018 - 03.2021
Lawn Care Business Co-Owner
Self Employed/Owned
04.2017 - Current
Order Filler
Walmart DC
06.2015 - 04.2018
CNA, Float Pool
Presbyterian Homes
04.2014 - 06.2015
Dietary Aide Leader
Presbyterian Homes
01.2012 - 01.2014
No Degree - Business Management
MVCC
High School Diploma -
Sauquoit Valley Central High School