Nichole Shaw
Medford,OR
Summary
Hardworking business women focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success.
Overview
12
12
years of professional experience
Work History
Patient Services Specialist
Providence Medford Medical Center
07.2020 - Current
- Out Patient Registration is my current permanant position within Access Services
- I work within the Epic System,
- Checking in surgeries, procedures,diagnostic imaging and labs
- I work directly with patients, confirming and adding insurance,demographics, policy and procedures
- Making sure our patients come first, with compassion and dignity
- Closing the day records and cash drawers through Epic and Instamed
- I work with my team to ensure excellence
- Working side by side with Short Stay Unit, Same Day Unit and ICVR.
Office Manager
Southern Oregon Driver Education
Medford, OR
03.2018 - 06.2020
- Planned and established office management systems, achieving enhanced organizational effectiveness and performance
- Stayed within compliance of ODOT and DMV ,by regularly checking documentation and records
- Ensured that office processes were standardized, communications were regulated, filing systems were created, supply orders were handled
- Managed master office calendar covering appointments, meetings, and travel
- Oversaw all aspects of office management, including HR functions, file management, and office inventory.
Licensed Insurance Producer
Nichole Shaw
Medford, OR
06.2020 - 01.2020
- Prospected leads and reached out to potential customers to build connections and set up appointments
- Presented and sold insurance products and services to new customers
- Identified customers' needs with consultative approach and suggested targeted products to meet needs
- Used CRM software to maintain and build agent's direct prospect pipeline
- Compiled customer data to accurately process paperwork and avoid delays.
Special Education Instructional Assistant
Medford School District
Medford, OR
12.2012 - 03.2018
- Created and maintained, in coordination with lead teacher, child-centered educational environments
- Taught students about positive social behaviors and skills for building relationships with others
- Developed positive relationship with each child through observation and learning experience and enhanced student development and growth
- Prepared and submitted lesson outlines for review in specific subject areas as assigned by teachers
- Graded homework and tests using electronic marking devices or answer sheets
- Participated in seminars and additional training to expand knowledge and skills
- Supported operations with consistent maintenance and updates of corporate files and records.
Education
Insurance Agent State of Oregon - Insurance And Risk Management
ExamFX
Medford, OR01.2020
Computerized Office Management - Office Management
Delta Business College
Medford, OR04.1993
GED -
Eagle Point High School
Eagle Point, OR06.1991
Skills
- Operations management
- Teamwork
- Collaboration
- Employee training
- Administrative support
- Office management software
- Problem-solving
- Multitasking
- Patient Interviewing Skills
- Medical Billing
- Patient Confidentiality and Data Security
- Registration and Scheduling
- Database Search and Data Entry Skills
- Documenting and Recording Information
- Organized and Efficient
- Resolving Problems
- Verbal and Written Communication
- Communicating to Patients and Families
- Explaining Policy and Procedures
- Calm and Effective Under Pressure
- Microsoft Office
- Organized and Detail-Oriented
- Caring and Empathetic
- Providing Information and Resources
- Administrative and Office Support
Additional Information
- Oregon State Insurance License Life and Health Insurance Producer
Timeline
Patient Services Specialist
Providence Medford Medical Center
07.2020 - Current
Licensed Insurance Producer
Nichole Shaw
06.2020 - 01.2020
Office Manager
Southern Oregon Driver Education
03.2018 - 06.2020
Special Education Instructional Assistant
Medford School District
12.2012 - 03.2018
Insurance Agent State of Oregon - Insurance And Risk Management
ExamFX
Computerized Office Management - Office Management
Delta Business College
GED -
Eagle Point High School
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