Nichole Todd
server
Eugene,OR
Summary
. Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
9
9
years of professional experience
Work History
Server
Sharis Cafe And Pies
Eugene, OR
02.2021 - 05.2023
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Lead Server
Dishners Fine Diner
North Bend, OR
06.2016 - 02.2019
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Inspected FOH stock to identify shortages, replenish supply and maintain consistent inventory.
- Supported other staff members during busy shifts by stepping in wherever needed to maintain smooth operations.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Head Server
Autumn house Resteraunt
North Bend, OR
01.2008 - 02.2013
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Bussed and reset tables to keep dining room and work areas clean.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
High School Diploma -
Marshfield Senior High School
Coos Bay, OR06.2007
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Communications Protocols
- Natural Leadership
Strengths
- .
- My greatest strength can be defined by the way i think. I consider myself a divergent thinker, where im always finding new and improved ways to complete a task or project. I believe in such a competitive world; efficiency is key while keeping the highest standards for our customers.
Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteImportant To Me
Work-life balanceFlexible work hoursTeam Building / Company RetreatsCompany CultureCareer advancementWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
- Consistently achieved a 98%customer satisfaction score over the years.
- Trained numerous servers to give amazing customer service.
Timeline
Server
Sharis Cafe And Pies
02.2021 - 05.2023
Lead Server
Dishners Fine Diner
06.2016 - 02.2019
Head Server
Autumn house Resteraunt
01.2008 - 02.2013
High School Diploma -
Marshfield Senior High School
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