Nichole Trout
Turner,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Medical Records
Lakeview Manor
04.2022 - Current
- Managed the release of information process, ensuring that all requests for medical records were handled in accordance with legal and ethical standards.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Scheduling Nurses and CNA.
- Maintaining labor budget.
Dietary Aide
Lakeview Manor
10.2017 - 12.2019
- Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.
- Kept all kitchen areas clean, tidy and free of hazards.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
Dietary Cook
Iosco County Medical Care Facility
01.2016 - 06.2019
- Maintained a clean and sanitary work environment, adhering to health department regulations and safety protocols.
- Upheld high standards of presentation for all meals served, contributing to an elevated dining experience for residents.
- Followed standard recipes, menus and apportions according to established standards.
- Prepared, apportioned and served menu and specialized food items developed to meet facility residents' unique dietary needs.
Department Manager
McDonald's
05.2006 - 02.2016
- Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Reduced waste and shrinkage by closely monitoring product expiration dates and rotating stock accordingly.
- Created daily and weekly staff schedules
Education
No Degree - Dietary Manager
University of North Dakota
Grand Forks, ND02.2024
Associate of Applied Science - Criminal Justice
Kirtland Community College
Roscommon, MI05.2016
Skills
- Decision Making Abilities
- Time Management Capabilities
- Customer Service Orientation
- Microsoft Office Suite Proficiency
- Problem Solving Aptitude
- Schedule Management
- Inventory Tracking
- Strong Work Ethic
Certification
- CNA - Certified Nurse Assistant
Timeline
Medical Records
Lakeview Manor
04.2022 - Current
Dietary Aide
Lakeview Manor
10.2017 - 12.2019
Dietary Cook
Iosco County Medical Care Facility
01.2016 - 06.2019
Department Manager
McDonald's
05.2006 - 02.2016
No Degree - Dietary Manager
University of North Dakota
Associate of Applied Science - Criminal Justice
Kirtland Community College
- CNA - Certified Nurse Assistant
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