Nichole Villena
Los Angeles
Summary
Dynamic professional with experience as a Pharmacy Technician at Walgreen's, skilled in HIPAA compliance and customer service. Proven ability to enhance workflow and provide emotional support, fostering resilience in diverse environments. Adept at administrative tasks and team collaboration, ensuring efficient operations and compassionate care.
Overview
12
12
years of professional experience
Work History
After-School Care Provider
Right At School
01.2023 - 03.2024
- Provided homework assistance, resulting in better understanding of subject material and increased confidence in students.
- Created a clean, organized environment that encouraged learning by keeping materials accessible to students at all times.
- Ensured timely pick-up of children from their classrooms at dismissal time, maintaining punctuality across the program schedule.
- Provided emotional support when needed, helping students navigate through challenging personal issues while fostering resilience and coping skills development.
Pharmacy Technician
Walgreen's Pharmacy
04.2021 - 12.2023
- Accurately transcribed and processed medication orders.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Maintained HIPAA-compliant records and ensured safe, confidential care.
Key Spouse Volunteer
United States Air Force, USAF
04.2012 - 01.2018
- Served as a communication liaison and emotional support resource for military families.
- Helped coordinate events, distribute critical information, and connect spouses to resources.
- Demonstrated empathy, discretion, and leadership in a high-trust environment.
Education
PTCB - Pharmacy
MedCerts
Livonia, MI02-2021
Skills
- Administrative and Clerical Support
- Typing and Transcription
- Customer Service and Communication
- HIPAA Compliance and Confidentiality
- CPR and Bloodborne Pathogen Certified
- Childcare and Family Support
- Team Collaboration and Problem Solving
- Prescription Data Entry
Timeline
After-School Care Provider
Right At School
01.2023 - 03.2024
Pharmacy Technician
Walgreen's Pharmacy
04.2021 - 12.2023
Key Spouse Volunteer
United States Air Force, USAF
04.2012 - 01.2018
PTCB - Pharmacy
MedCerts
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