Nick Cody
East Lansing
Summary
Resourceful Customer Service Representative known for high productivity and efficient task completion. Specialized in communication, problem-solving, and time management skills, ensuring smooth operations in customer service environments. Excel in listening, empathy, and patience, which are crucial for addressing customer needs effectively and building positive relationships.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
CVS Pharmacy
East Lansing
02.2025 - Current
- Managed inventory levels, restocking shelves as needed to meet demand.
- Answered customer inquiries and provided accurate information regarding products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Server/Bartender Trainer
El Azteco
East Lansing
08.2023 - 09.2025
- Provided exceptional customer service in a fast-paced dining environment.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Engaged with customers to ensure a positive dining experience.
Busser/Server
Heather Club of Bloomfield
Bloomfield Hills
05.2021 - 08.2023
Education
Bachelor of Arts - Political Science Pre-Law
Michigan State University
East Lansing, MI12-2026
Skills
- Customer communication
- Workload planning
- Conflict resolution
- Research
- Service standard compliance
- Quality assurance controls
Accomplishments
- Semi professinal Soccer player at age 16
- Varisty and club Soccer captain 3 years in high school
- Played 1 year at Olivet University
References
References available upon request.
Timeline
Customer Service Representative
CVS Pharmacy
02.2025 - Current
Server/Bartender Trainer
El Azteco
08.2023 - 09.2025
Busser/Server
Heather Club of Bloomfield
05.2021 - 08.2023
Bachelor of Arts - Political Science Pre-Law
Michigan State University