Nick Hawk

• Managed the company's largest project consisting of deploying 13,000 devices to 9,000 locations
• Coordinated with multiple entities to deliver timely installations across the country
• Introduced new best practices to streamline day to day operations and reduce cost
• Led transition from single device deployment to large scale multi-unit deployment

• Oversee new store opening from hiring of new staff through first week of business
• Train new management staff and assist training of associate staff
• Execute new store opening process within company directed budget
• Coordinate product delivery schedule and oversee setting of merchandise and fixtures.
• Act as liaison between Corporate Office and Construction Project Manager

• Consistently increased sales - Average of +4% during Store Manager tenure
• Zero customer complaints for 7 consecutive years - longest stretch in the company
• "AND" award winner for delivering exceptional customer service AND operational excellence
• Consistently delivered low turnover through effective hiring and training.
• Led district through implementation of new scheduling and payroll system
• Promoted to Project Manager for new store openings in addition to Store Manager responsibilities

Assist Store Manager in driving business results by supervising the associate staff to achieve operational excellence and deliver a great customer experience.

Drive sales and profitability by leading customer experience staff through effective selling techniques and credit card acquisition.

Drive revenue by meeting sales goals and generating additional revenue through add on sales. Lead cashiers in acquiring new credit card customers.