Nick Horner
Business Engagement Representative
Portland,OR
Summary
I am an outgoing, personable, and a talented Business Engagement Representative. With a strong customer service background and adaptable skill set, I believe I can be a valuable asset and professional in the workplace. Through work, school, and sports. Competition has motivated me to work hard, and go after what I want to achieve in life.
Overview
7
7
years of professional experience
Work History
Business Engagement Representative
Fisher Investments
Camas, WA
08.2020 - Current
- Cold call small to mid size business's, offering an institutional non broker approach to 401(k) plan management.
- Connect with anywhere from 35-70 prospects per day via connect and sell dialing system.
- Once qualified, all prospects are handed off to the business development team to convert from prospect to client.
- Manage all leads, meetings, and updates via Salesforce.
- Schedule and align information for discovery meetings between the prospect and business development rep.
- Provide continuous support, making sure the prospect stays on track for conversion.
- Email prospects that are further down the pipeline through sequences via outreach sales engagement platform.
Sales Development Representative
DC Structures
Damascus , OR
02.2019 - 07.2020
- Engage in warm calling leads nationwide, who have expressed interest in building and designing one of DC Structures custom material packages.
- Qualify each lead to ensure we are the right fit for the potential clients project(s).
- Manage all leads through "Hubspot" CRM system.
- Contacted over 100 leads per day via phone and email.
- Coordinate scheduling between the client and a project coordinator, designer, or project manager.
- Networked with third party builders.
- Utilize "Bluebeam" as a key tool for custom drawings and designs with the client's vision in mind.
- Participate in closing high dollar deals in a competitive environment.
Bartender
Red Robin Gourmet Burgers
Wilsonville , OR
10.2013 - 05.2018
- Provided excellent customer service.
- Served all guests who would dine in at the bar top and tables.
- As a mixologist, I would make all alcoholic beverages for any guest over 21 years of age in the restaurant.
- Would take all "TO-GO" calls and orders.
- Prepped garnishes and mixes for all beverages (alcoholic and non alcoholic).
- Managed inventory for all beer kegs in the restaurant.
- Made additional sales... Such as, recommendations at higher costs, additional drinks and appetizers, and offering guests to sign up for the "Royalty Rewards Program".
Education
High School Diploma -
Clackamas High School
Clackamas, ORAssociate of Arts - Business Administration
Clackamas Community College
Oregon City, ORSkills
Saleforce
Timeline
Business Engagement Representative
Fisher Investments
08.2020 - Current
Sales Development Representative
DC Structures
02.2019 - 07.2020
Bartender
Red Robin Gourmet Burgers
10.2013 - 05.2018
Associate of Arts - Business Administration
Clackamas Community College
High School Diploma -
Clackamas High School
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