Nick Khanian
Las Vegas,NV
Summary
Dynamic Manager with 19 years of experience. Opened restaurants throughout the States and internationally. Management experience from catering to fast food, fast casual, high volume as well as night club and bar settings. Controlled staff levels of 15 to 50 personnel. Serve safe certified with training in alcohol awareness, workplace bullying/harassment resolution training.
Overview
18
18
years of professional experience
Work History
Owner
HK Restaurant Services
Las Vegas, NV
07.2024 - Current
- Help local restaurants to regain function of their kitchens, operations and budget. I would begin with financials, putting together cost budgets. Creating price sheets for each menu item detailed to the cent.
- Full cost guide on all goods purchased for better food costs and menu development.
- Set standards for kitchen workers that included employee handbooks to recipe books and visual training guides.
- Set standards for Health Department compliance. This included daily, weekly and monthly cleaning guides.
- Create dedicated list of compliance records from backflow, fire extinguisher certification checks, ansol certification checks, licensing expiration dates, fire inspection checks and health department inspections including previous violations or non compliance.
District Manager
Joe's New York Pizza
Las Vegas, Nevada
06.2020 - 06.2024
- Menu development, payroll integrity, maintenance delegation, catering sales and development.
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
- Resolved customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.
- Analyzed financial data for each store in the district to identify areas of improvement or growth potentials.
- Ensured that all stores met their monthly targets by providing guidance and support as needed.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
General Manager
PizzaCake
Las Vegas, NV
12.2019 - 04.2020
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Ensured compliance with local health department regulations regarding food safety standards.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
General Manager/Training Manager
800 Degrees Wood Fire Kitchen
Los Angeles, CA
02.2014 - 10.2018
- Developed and implemented training plans for employees to ensure they had the necessary skills and knowledge to perform their jobs effectively.
- Conducted performance reviews with trainees to assess progress and identify areas of improvement.
- Supervised team of trainers and instructors, providing guidance on training topics and techniques.
- Ensured compliance with all applicable laws, regulations, policies, and procedures related to training activities.
- Monitored quality control processes throughout the organization's learning environment.
- Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
- Control of 5 different locations at different times, staff numbers of 25 to 50 plus, 3 stores with full bar as well.
Event Manager
Veroniques Catering
Los Angeles, CA
05.2007 - 01.2014
- Developed and implemented event plans, including budgets, venues, catering, décor, entertainment and special events.
- Coordinated with vendors to ensure timely delivery of materials for events.
- Monitored event budgets to ensure accuracy and efficiency in spending.
- Oversaw all aspects of event production from conception through completion.
- Negotiated contracts with suppliers to secure favorable pricing for services.
- Organized venues, budgets, guest lists, catering and event timelines.
- Designed contracts, collected fees and booked venues for events.
- Paid and settled vendors, venues, staff and contracted services.
Education
Business Administration and Management, Restaurant Management
Los Angeles Mission College
Sylmar, CACalifornia State University, Northridge
Long Beach, CASkills
- Operations Management
- Budget Management
- Customer Service
- Team Building and Motivation
- Team Development
- Project Management
- Team Leadership
- Vendor Management
- Client Relationship Building
- Staff Management
Timeline
Owner
HK Restaurant Services
07.2024 - Current
District Manager
Joe's New York Pizza
06.2020 - 06.2024
General Manager
PizzaCake
12.2019 - 04.2020
General Manager/Training Manager
800 Degrees Wood Fire Kitchen
02.2014 - 10.2018
Event Manager
Veroniques Catering
05.2007 - 01.2014
Business Administration and Management, Restaurant Management
Los Angeles Mission College
California State University, Northridge