Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nick Lombardi

East Northport

Summary

Dynamic server with a strong work ethic and exceptional customer service skills, honed at Whales Tale. Proven ability to enhance guest engagement and maximize table turnover through effective communication and multitasking. Proficient in cash handling and POS systems, ensuring accurate transactions while delivering a memorable dining experience.

Overview

5
5
years of professional experience

Work History

Server

Whales Tale
04.2025 - 09.2025
  • Delivered exceptional customer service by promptly addressing guest inquiries and needs.
  • Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
  • Collaborated with team members to ensure efficient food and beverage service during peak hours.
  • Learned menu items thoroughly to provide knowledgeable recommendations to customers.
  • Adapted quickly to changing environments and guest demands, ensuring smooth service flow.
  • Handled cash transactions and processed payments efficiently while maintaining accuracy.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Server

Haunted House of Hamburgers
09.2024 - 05.2025
  • Supported kitchen staff by accurately communicating orders and special requests from guests.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Maximized table turnover rate by managing reservations and seating arrangements.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Counter Person

Chefs of NewYork
01.2021 - 09.2023
  • Assisted customers with menu selections and provided recommendations based on dietary preferences.
  • Processed orders efficiently using point-of-sale systems to ensure accurate transactions.
  • Maintained cleanliness and organization of workstations, adhering to food safety standards.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.

Education

Stony Brook University
Stony Brook, NY
05.2025

High School Diploma -

Commack Highschool
Commack
06.2020

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement

Timeline

Server

Whales Tale
04.2025 - 09.2025

Server

Haunted House of Hamburgers
09.2024 - 05.2025

Counter Person

Chefs of NewYork
01.2021 - 09.2023

Stony Brook University

High School Diploma -

Commack Highschool

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