Knowledgeable Parts Specialist skilled at keeping parts organized and serving customers' needs. Works efficiently to restock parts, resolve issues and handle paperwork. Dedicated to satisfying customers and exceeding sales targets.
Overview
9
9
years of professional experience
Work History
Parts Specialist
Elway Powersports Of Lincoln
07.2021 - Current
Issued parts to technicians to complete customers' repairs.
Served customers in-store and by telephone to answer questions and place orders.
Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
Worked in the service department and assisted technicians with assisting customers
Provided information from manufacturers to customers regarding their unit
Sales Specialist
Interstate Batteries
02.2021 - 07.2021
Built rapport with customers and assessed needs to make product recommendations and upsell.
Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
Built strong client relationships through consistent communication and effective problemsolving.
Part Time Parts Manager
AutoZone
08.2015 - 08.2020
Rearranged parts department to better serve changing trends and keep workspaces organized.
Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
Reconciled and audited cash drawers nightly
Education
High School Diploma -
Temcula Valley High School
Temecula, CA
Skills
Sales support
Technical acumen
Stock control
Parts identification
Parts documentation
Customer service
Ordering parts
Automotive and motorcycle repair
Disassembly and reassembly of engines, suspension components, and braking systems.