Nick Marko
Dearborn,MI
Summary
Dynamic Dispatcher with proven expertise at Navarre Corporation, adept at problem-solving and time management. Successfully coordinated medical transportation for 20+ fleet vehicles, ensuring timely assistance in high-stress situations. Skilled in dispatch software and route planning, delivering exceptional customer service while maintaining seamless operations during shift changes.
Professional logistics coordinator with proven ability to manage and optimize dispatch operations. Adept at coordinating schedules, communicating with drivers, and ensuring timeliness. Strong focus on team collaboration and achieving results, reliable and adaptable to changing needs. Skilled in problem-solving, multitasking, and using dispatch software to enhance operational efficiency.
Overview
14
14
years of professional experience
Work History
Dispatcher
Navarre Corporation
03.2021 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely medical transportation.
- Directed dispatching, routing, and tracking of 20+ fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
ALP Music Publishing
Self Employed
01.2011 - Current
Musician / Composer (ASCAP union)
Published through Sony
Filmed / Edited / Produced commercials
Produced music for multiple forms of media
Volunteer
VA Hospital
03.2019 - 03.2021
Volunteer role assisting Veterans at the Detroit VA
Education
Certification - Fire Science
Oakland Community College
Southfield, MI06-2000
Associate of Science - Fire Science
Henry Ford College
Dearborn, MI01-2000
Skills
- Customer service
- Dispatch software
- Time management
- Prioritizing calls
- Problem-solving
- Schedule management
- Schedule coordination
- Route planning
- Commercial Drivers License
Timeline
Dispatcher
Navarre Corporation
03.2021 - Current
Volunteer
VA Hospital
03.2019 - 03.2021
ALP Music Publishing
Self Employed
01.2011 - Current
Certification - Fire Science
Oakland Community College
Associate of Science - Fire Science
Henry Ford College
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