Nick Meredith
Martinsville,VA
Summary
Experienced with team leadership and project management. Utilizes strategic planning to achieve organizational objectives. Track record of fostering collaboration and resolving conflicts effectively.
A individual who is committed to delivering exceptional customer experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Lowe’s
04.2024 - Current
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Operated point-of-sale system efficiently, ensuring accurate transactions and smooth checkout processes.
- Maintained knowledge of current promotions and sales to effectively communicate with customers.
- Collaborated with team members to achieve store goals and improve overall customer satisfaction.
- Lifted heavy objects to complete a task
- Operated a forklift
Customer Service Agent
Results Companies
02.2022 - 09.2023
- Resolved customer inquiries through phone and email, ensuring prompt and accurate responses.
- Maintained detailed records of customer interactions to enhance service quality and follow-up actions.
- Collaborated with team members to identify process improvements, increasing overall efficiency in service delivery.
- Trained new staff on customer service protocols and tools, fostering a knowledgeable team environment.
- investigated problems with claims and bills.
Landscaper
Solid Ground Lawn Care
01.2021 - 01.2022
- Operated landscaping tools and equipment to maintain residential and commercial properties.
- Executed planting, pruning, and mulching tasks to enhance property aesthetics.
- Assisted in landscape design implementation according to client specifications.
- Ensured adherence to safety protocols while performing physical labor outdoors.
Education
HVAC Certificate - HVAC
Patrick Henry Community College
Martinsville, VARadiology
Magna Vista
Ridgeway, VA03.2020
Skills
- Customer service
- Problem-solving skills
- Excellent people skills
- Flexible schedule
- Training and mentoring
- Attention to detail
- Staff development
- Flexible and adaptable
- Teamwork and collaboration
- Clean driving record
- Defensive driving
Certification
HVAC
Timeline
Sales Associate
Lowe’s
04.2024 - Current
Customer Service Agent
Results Companies
02.2022 - 09.2023
Landscaper
Solid Ground Lawn Care
01.2021 - 01.2022
HVAC Certificate - HVAC
Patrick Henry Community College
Radiology
Magna Vista
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