Outlook
Nick Miller
Fairfield,PA
Summary
Dynamic Field Operations Manager at Fine Line Trim with a proven track record in training and mentoring teams. Expert in logistics management, successfully reducing financial inconsistencies and enhancing operational efficiency. Skilled in cross-functional coordination, fostering strong customer relationships while overseeing multi-family projects across the East Coast and Texas.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Field Operations Manager
Fine Line Trim
02.2015 - Current
- Reduced duplicate work and budget issues by organizing processes for division between technology and purchasing.
- Performed daily inspections, charted readings, documented equipment downtime, and oversaw maintenance for equipment.
- Managed $Amount yearly budget covering Area.
- Managed $Number operations budget and launched monthly communications processes to enable best practices implementation.
- Oversaw work of Number personnel, with Number direct reports.
- Implemented and maintained high standards of quality in all areas.
- Reported issues to higher management with great detail.
- Trained and guided team members to maintain high productivity and performance metrics.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Helped over see multi family projects up and down the east coast and also in Texas
Education
High School Diploma - General Studies
Littlestown High School
Littlestown, PA06.2000
Skills
- Training and mentoring
- Schedule coordination
- Cross-functional coordination
- Team building
- Workforce scheduling
- Staff recruitment
- Team supervision
- Logistics management
- Operational planning
Certification
Osha 30 certified
Forklift certified
Software
Microsoft word and excel
Timeline
Field Operations Manager
Fine Line Trim
02.2015 - Current
High School Diploma - General Studies
Littlestown High School