Nicholas Tornatore
Ridgewood
Summary
Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Sales Support Specialist
Bobs Furniture
Paramus
03.2026 - Current
- Assisted customers with product inquiries and order processing.
- Coordinated communication between sales, delivery teams, and customers.
- Answered customer inquiries regarding products, pricing, and availability.
- Generated quotes for customers based on their individual needs.
- Processed customer orders, exchanges, and returns, and kept customers informed about progress.
Assistant Event Coordinator
Sony Pictures Events
New York
05.2023 - 07.2023
- Supported event registration processes, managing attendee lists and confirmations.
- Maintained schedules for events, ensuring timely execution of all activities.
- Gathered feedback from attendees to improve future event planning efforts.
- Greeted guests upon arrival at the event venue and provided them with necessary information.
Key Holder
Lacrosse Unlimited
Ridgewood
09.2015 - 09.2019
- Opened and closed the store, ensuring security and compliance.
- Assisted customers with product selections and inquiries for enhanced service.
- Managed inventory levels, restocking shelves to maintain optimal display.
- Processed transactions accurately using point-of-sale systems for smooth operations.
- Organized merchandise displays to enhance visual appeal and accessibility.
Education
Bachelor of Science - Interdisciplinary Studies
West Chester University of Pennsylvania
West Chester, PA 09.2018 - 05.2022
Skills
- Order processing
- Customer support
- Product knowledge
- Sales collaboration
- Scheduling and planning
- Relationship building
Timeline
Sales Support Specialist
Bobs Furniture
03.2026 - Current
Assistant Event Coordinator
Sony Pictures Events
05.2023 - 07.2023
Bachelor of Science - Interdisciplinary Studies
West Chester University of Pennsylvania
09.2018 - 05.2022
Key Holder
Lacrosse Unlimited
09.2015 - 09.2019